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Windows 7: Windows Security Center won't turn on

29 Apr 2014   #21
cottonball

Windows 7 Home Premium
 
 

Please remove any CD from the problem computer before running the following fixlist.
Next, open notepad (Start > All Programs > Accessories > Notepad)
Copy the entire contents of the code box below (Do not copy the word 'code') to Notepad.
Save it to the pen drive where FRST is located, and name it: fixlist.txt
Code:
start
HKLM-x32\...\Run: [] => [X]
AppInit_DLLs-x32: c:\progra~2\sshelp~1\psupport.dll => "c:\progra~2\sshelp~1\psupport.dll" File Not Found
SSODL-x32: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} -  No File
S2 *etadpug; "C:\Program Files (x86)\Google\Desktop\Install\{15fbac65-355f-d5ce-9a5e-8694a1ac93dc}\   \...\???\{15fbac65-355f-d5ce-9a5e-8694a1ac93dc}\GoogleUpdate.exe" 
end
NOTICE: This script is written specifically for this computer!!!
Running this on another computer may cause damage to the Operating System.

Now, with the pen drive containing FRST64 and fixlist connected, restart the computer, and once again enter System Recovery Options and select the Command Prompt .
Get to FRST, as you did before, and press the Fix button, just once, and wait.

When done, the tool creates a report on the pen drive called: Fixlog.txt

Please post the Fixlog.txt in your reply.

Let us know if the computer boots to Windows.


My System SpecsSystem Spec
.
29 Apr 2014   #22
cottonball

Windows 7 Home Premium
 
 

Between Post #3 and Post #20, so many things were done that it is difficult to determine what has transpired here.

Looks like this is an HP computer. If so, what Model and Number?
My System SpecsSystem Spec
29 Apr 2014   #23
Jackie1

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by cottonball View Post
Between Post #3 and Post #20, so many things were done that it is difficult to determine what has transpired here.

Looks like this is an HP computer. If so, what Model and Number?
HP Pavillion. Model: p6837c

Doing what you suggested above in the next few min. Please stand by for my reply.
My System SpecsSystem Spec
.

29 Apr 2014   #24
Jackie1

windows 7 64 bit
 
 

Ok, I had to use the repair cd to get the dos prompt, and did it. Still same issue with black screen and mouse pointer...

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 29-04-2014
Ran by SYSTEM at 2014-04-29 22:11:46 Run:1
Running from G:\
Boot Mode: Recovery
==============================================
Content of fixlist:
*****************
start
HKLM-x32\...\Run: [] => [X]
AppInit_DLLs-x32: c:\progra~2\sshelp~1\psupport.dll => "c:\progra~2\sshelp~1\psupport.dll" File Not Found
SSODL-x32: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - No File
S2 *etadpug; "C:\Program Files (x86)\Google\Desktop\Install\{15fbac65-355f-d5ce-9a5e-8694a1ac93dc}\ \...\???\{15fbac65-355f-d5ce-9a5e-8694a1ac93dc}\GoogleUpdate.exe"
end
*****************
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => Value deleted successfully.
"c:\progra~2\sshelp~1\psupport.dll" => Value Data removed successfully.
HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\EldosMountNo tificator => Value deleted successfully.
HKLM\Software\Wow6432Node\Classes\CLSID\{5FF49FE8-B332-4CB9-B102-FB6951629E55} => Key not found.
*etadpug => Service deleted successfully.
==== End of Fixlog ====


Attached Files
File Type: txt Fixlog.txt (1.1 KB, 0 views)
My System SpecsSystem Spec
29 Apr 2014   #25
cottonball

Windows 7 Home Premium
 
 

Repair CD?

Please explain...what repair CD?

Quote:
used another windows 7 pc to burn a repair cd instead of using the repair tool built into the bad pc
Is this what you are using?
My System SpecsSystem Spec
29 Apr 2014   #26
cottonball

Windows 7 Home Premium
 
 

My System SpecsSystem Spec
29 Apr 2014   #27
Jackie1

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by cottonball View Post
Yes, on the repair cd.

I know about the above option and really do not want to do that. I have so much data and it would take me forever. I'd really like to keep trying things and because I need a workable desktop as of yesterday... I will try anything.
My System SpecsSystem Spec
29 Apr 2014   #28
cottonball

Windows 7 Home Premium
 
 

No processes are running.

See if you can press Control Alt Delete (at the same time) and select: task manager

Under Applications select: New task

Type in: explorer.exe

Press: Enter
My System SpecsSystem Spec
29 Apr 2014   #29
Jackie1

windows 7 64 bit
 
 

Tried that every time I get to that screen, and nothing... I did try the start-up repair tool, the previously would always fail. This time since your fix, it said no errors within a few sec, but same issue with non booting....

I'm pasting a log from SFC to post it here? %windir%\logs\cbs\cbs.log this was from the other day when I stopped the computer from finishing this because it was taking 3 hours... I haven't tried to run again, but maybe there is something in here to show us something. again, this log was cut short...

Download CBS.log - uncheck download manager to open
My System SpecsSystem Spec
30 Apr 2014   #30
Jackie1

windows 7 64 bit
 
 

Ok, after more research....

HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon/shell SHOULD have a value of "explorer.exe"

BUT has "cmd.exe /k start cmd.exe"

I edit this bad value back to "explorer.exe" attempt a re-boot and the bad value for Shell is still there.

This guy had same issue back from 2010, and tried a bunch of stuff and couldn't fix it.

Solved: Windows 7 & Virus - Tech Support Guy

I don't want to give up!
My System SpecsSystem Spec
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 Windows Security Center won't turn on




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