Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell SSD password

02 May 2014   #11
PooMan UK

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by whs View Post
If the password is in the BIOS, a reset of the BIOS might help. One way to do that is by disconnecting the Cmos battery and then reconnecting it.

On the other hand - if the password is in the BIOS, the SSD might work if it is attached to another system with a different BIOS.
Also tried this pal unfortunately didn't work

Quote   Quote: Originally Posted by Britton30 View Post
Nick you can have the owner contact Dell support and see if they can help him. I've not heard of this type of password either, it does sound more like drive encryption.

Dell did help me reset a BIOD password I had forgotten. Ownership will have to be proven to Dell's satisfaction.
We did contact them with proof of purchase etc. but they wouldn't budge


My System SpecsSystem Spec
.
02 May 2014   #12
Total

Windows 10 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Nick you can have the owner contact Dell support and see if they can help him. I've not heard of this type of password either, it does sound more like drive encryption.

Dell did help me reset a BIOD password I had forgotten. Ownership will have to be proven to Dell's satisfaction.
from the original post .

" Dell won't budge and refuse to assist (which I sort of understand) "
My System SpecsSystem Spec
02 May 2014   #13
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You might try a VM/PM to SandeepP asking for help.
He use to work for Dell and was always very helpful in SF with Dell issues.

From what I see he's still active in SF.
He may know of a different way of resolving this that is not "easy to find" ...
Can't hurt to ask him.
My System SpecsSystem Spec
.

02 May 2014   #14
PooMan UK

Windows 7 Ultimate 64bit
 
 

I think i'm a bit stuffed and looks like I might have to give up, but thanks again for all the replies, I gave it a go but not everything is fixable


Attached Thumbnails
Dell SSD password-dell-hdd-password.jpg  
My System SpecsSystem Spec
02 May 2014   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
You might try a VM/PM to SandeepP asking for help.
He use to work for Dell and was always very helpful in SF with Dell issues.

From what I see he's still active in SF.
He may know of a different way of resolving this that is not "easy to find" ...
Can't hurt to ask him.
Yep, he's the guy that got me back up and running.

Did you try putting the SSD in another PC to see if you can read it?
My System SpecsSystem Spec
02 May 2014   #16
PooMan UK

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by PooMan UK View Post
Hiya all

I dunno if anyone has come across this problem before, but a customer of mine brought me a Dell inspiron 910 net book last week which his 10 year son had inadvertently set a SSD password on the drive, he can't remember what he set it to so as you can imagine his father isn't very happy. (We did try beating the child with a big stick to get the password, but he wouldn't bend) ... only joking
But now every time you try to boot up it asks for the SSD password, and will not continue until you enter the correct password. I have the proof of purchase, s/n & documentation but Dell won't budge and refuse to assist (which I sort of understand), so my question is, does anyone know a work around. I have removed the battery, reset the bios etc. and followed all the normal procedures but the SSD password is locked to the drive and not the net book. The father has no problem purchasing a new SSD but he would like to recover some of the files from the drive. (I have connected the ssd externally but I can't access any files due to the password protection)

regards

Nick
Yep
My System SpecsSystem Spec
03 May 2014   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I thought I saw that somewhere Nick.

I would say, as Jack, I think did, the drive has been encrypted, but by a 10 year old kid-accidently? that takes more than an accidental click. Time to beat him with a hot English breakfast sausage and make him talk.
My System SpecsSystem Spec
Reply

 Dell SSD password




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Bios Dell Password Needed!!
Hello, I Reset bios after it when turn on laptop need password!! What's password? Service Tag: 7C9WTP1 PPID: CN0YXXJJ7016614R045NA00
General Discussion
Forgotten dell windows 7 password
So I'm a computer guy myself but I can't quite figure this one out. I received a windows 7 dell computer from a friend of my mine. Only problem is that it's locked. Now, it's not locked as in, you turn on the PC, you let it load up, then it asks for the user password. It's completely locked up....
General Discussion
How to remove Dell inspiron n4110 BIOS password
Hi all, My little brother has gave that Dell inspiron n4110 BIOS a password and now he has forgot it. I know I can remove that password by opening the laptop but I don't want to open it. I can access to the OS which is Windows 7 and also can reinstall OSs by pressing F12 key, but when I want to...
Hardware & Devices
Forgot Password To Windows 7 64bit Dell Laptop, Please Help!
I am a novice in the IT world, was getting engaged and changed my password to get into my laptop b/c I had pics of the ring. Well the password I picked is pretty good b/c I locked myself out of my laptop. I have tried everything with no luck. I purchased Windows Password Unlocker for $50 and...
General Discussion
Trouble resetting password in Windows Mail to new server password
Hi, I recently suffered a trojan virus attach and ultimately have changed my password on my email server. I have tried to reset it to the new password in Windows mail multiple times. It keeps reverting to the old password as the saved password, and I continually have to retype in the new...
Browsers & Mail
Dell Bios Admin Password/Inspiron 1720
If your trying to change a bios setting or Reformat any of the newer Dell Laptop's you may run into this issue! There is an Administrator password you will be prompted for. I believe this is created at the factory and unplugging the bios battery no longer does the trick! I tried many different...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App