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Windows 7: New user (old bugger) needs help

08 May 2014   #1
Bindarbar

windows ultimatex64
 
 
New user (old bugger) needs help

have encountered big problems with mob called 'snapdo' have tried goole removals but nothing works. cannot reinstall because disc has gone walkabout. any suggestions.


My System SpecsSystem Spec
08 May 2014   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

From another geezer, welcome to Seven Forums.

Give these a try, start at Step 2 of 6, the first one is an ad.

6 Ways to Get Rid of Snap Do - wikiHow
My System SpecsSystem Spec
08 May 2014   #3
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Bindarbar View Post
...cannot reinstall because disc has gone walkabout. any suggestions.
You might want to download the W7 installation DVD while you still can.

See the note above "STAGE 1" in this tutorial:
Windows 7 Universal Installation Disc - Create

:-)
My System SpecsSystem Spec
08 May 2014   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

snap.do is a browser 'search' hijack ....


Please download AdwCleaner by Xplode and save to your Desktop.

Step 1.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Step 2.
Using AdwCleaner v3: Scan & Clean:
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder


Post both .txt logs in your next reply.
My System SpecsSystem Spec
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 New user (old bugger) needs help




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