Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Virus "Please update your internet explorer" even after formatting

19 May 2014   #21
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Wintermoon1919 View Post
i thought i solved the problem by downloading and installing a clean image of windows
but i just encountered the problem again
in the first minutes everything was normal i could surf the internet(using explorer) but then again the page(this time it says"update adobe flash..." )appeared and i think that explorer is infected
for now chrome works normally
anyway i'm downloading the updates via "windows update"
there's nothing else i can do?

EDIT: now explorer works again but i don't know for how long it will work because the "bugged page" already showed up
If you fresh installed windows 7, it will come with Internet explorer 8. Unless you ran all windows updates. So you would be prompted to upgrade your browser. And it will prompt you to install flash since it is a clean install.

Here is a thought: Show us a screenshot of the error message/prompt


My System SpecsSystem Spec
.
19 May 2014   #22
Wintermoon1919

Windows 7 Professional 64bit
 
 

(it just infected chrome again but for now explorer works)

I already installed flash player frow the official site to watch youtube videos
the virus showed later
it's really the same page as it was but now it says "update flash" and not "update internet explorer" but really it's the same
it won't let me search with google etc etc

anyway here is the pics of the message:


Attached Thumbnails
Virus "Please update your internet explorer" even after formatting-first.png   Virus "Please update your internet explorer" even after formatting-second.png  
My System SpecsSystem Spec
19 May 2014   #23
gregrocker

 

That's emanating from the web page. As long as you don't click it you shouldn't be infected. But be sure your Pop Up blocker is on, and check that nothing other than Flash is presently in your Add-On's in browser Tools. You don't want anything more than Flash, a Reader and possibly WMP add-on, then under Searches make sure nothing sneaks in there except Google search.

If you think you might be infected based on the present Add-Ons, check in Control Panel>Programs and then run Malwarebytes and SUPERAntiSpyware - Downloads, declining their Trial, updating to run Full Scans.
My System SpecsSystem Spec
.

19 May 2014   #24
andrew129260

Windows 10 Pro
 
 

Chrome has flash built in to the browser, so that is indeed fake.

1.) Download herdprotect: (choose the portable version)

Download herdProtect - Free Anti-Malware Platform

2.) Run the scan.

3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

Attached Images
My System SpecsSystem Spec
19 May 2014   #25
Wintermoon1919

Windows 7 Professional 64bit
 
 

i dont have add-ons except for "avira browser safety" (wich i installed) and Docs(to create ,share,read google docs)
now i'll run malwarebytes and superantispyware but they never notified a problem in my pc even before the format so i'm skeptical
My System SpecsSystem Spec
19 May 2014   #26
Wintermoon1919

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Chrome has flash built in to the browser, so that is indeed fake.

1.) Download herdprotect: (choose the portable version)

Download herdProtect - Free Anti-Malware Platform

2.) Run the scan.

3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

Attached Images
i dowloaded flash player from the official site when i was running internet explorer( i don't think it has flash built in)
anyway i'll try to run herdProtect and i'll post the log
My System SpecsSystem Spec
19 May 2014   #27
Wintermoon1919

Windows 7 Professional 64bit
 
 

the first one is the log of herdProtect(it says it's no infected anyway)

the second one is the log of SUPERantiSpyware(i ahve one threat)

(Malwarebytes told me the pc is not infected but if you want i'll post the log)


Attached Files
File Type: txt Scan_2014-5-19-19-55.txt (2.2 KB, 2 views)
File Type: log SUPERAntiSpyware Scan Log - 05-19-2014 - 20-04-01.log (706 Bytes, 3 views)
My System SpecsSystem Spec
19 May 2014   #28
andrew129260

Windows 10 Pro
 
 

Logs look fine.

* Download the Farbar Service Scanner.

* Once downloaded, right click the fss.exe file, and choose run as administrator.

*Checkmark the following boxes:

-Internet services
-Windows firewall
-System Restore
-Security center/action center
-Windows Update
-Windows defender

*Click Scan. A notepad window will appear with your log file. Save it to the desktop. Then upload the log here in your next reply using the paperclip on the reply box.
My System SpecsSystem Spec
19 May 2014   #29
Wintermoon1919

Windows 7 Professional 64bit
 
 

here it is

thanks for your patience btw


Attached Files
File Type: txt FSS.txt (2.3 KB, 5 views)
My System SpecsSystem Spec
19 May 2014   #30
andrew129260

Windows 10 Pro
 
 

1.)Thank you for following directions I really appreciate it. And don't hesitate to ask questions.

Herdproptect did not find anything, which honestly is unusual. fss looks okay.

2.) Lets see what this turns up:

---> Download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Upload the contents of that logfile in your next reply using the paper clip on the reply box.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

----> Using AdwCleaner v3: Scan & Clean:

Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Upload the contents of that logfile in your next reply using the paper clip on the reply box.

Junkware Removal tool:


---> Please download Junkware Removal Tool to your desktop.


  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Upload the contents of that logfile in your next reply using the paper clip on the reply box.
  • When completed make sure to re-enable your antivirus

3.) Does this problem happen in all browsers of your pc?

You are clean installing using a legit windows disk? Like from here?

http://www.heidoc.net/joomla/technol...download-links

And you stated you have clean installed and this still happens correct?

What programs are you reinstalling when the problem exists?

Are you reinstalling programs from a back up of installers on a flash drive, or are you going out to websites and re-downloading everything?

Sorry for all the questions....
My System SpecsSystem Spec
Reply

 Virus "Please update your internet explorer" even after formatting




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
"Windows Explorer has stopped working" on startup after update
After updating yesterday, explorer.exe no longer starts correctly, either on startup or manually. A windows restore to before my latest updates fixes the problem, but installing the updates causes the problem again. I do want to keep the system up to date, so I figure I shouldn't just turn...
General Discussion
Removing a "Trusted Publisher" from Internet Explorer and Office 2007
Comodo Security Solutions is listed as a "Trusted Publisher" in both Word 2007 as well as IE 10 Preview. I was unable to remove it even after reverting to IE8. Running WIN 7_64 and IE10 currently with Kaspersky Internet Security 2013. I was able to remove Comodo Security Solutions from "trusted...
System Security
"dependency chain" "windows 7" internet "windows explorer"
"dependency chain" "windows 7" internet "windows explorer" At the time of this writing, this search in Google will produce one result at best. Am I searching the wrong things? I have tried a couple handfuls of variants, and I am coming up with zilch. Though I am fairly well versed in...
System Security
Internet Explorer - "Always close all tabs" Warning - Turn On or Off
How to Turn the "Always close all tabs" Warning Message On or Off in Internet Explorer This will show you how to to turn on or off the Do you want to close all tabs or the current tab? warning message when you attempt to close Internet Explorer with more than one tab opened in it. If the...
Tutorials
Internet Explorer - "Show tabs on a separate row" - Turn On or Off
How to Turn "Show tabs on a separate row" On or Off in IE9 and IE10 This tutorial will show you how to have the tabs display on a separate row or same row as the address bar in IE9 and IE10. Here's How: 1. Open IE9 or IE10.
Tutorials
How to suppress "Set up Windows Internet Explorer 8" start popup?
After setting up Win7 my Internet Explorer start sometimes with a "Set up Windows Internet Explorer 8" (see attached snapshot). The user has only the choice between two buttons: NEXT and ASK ME LATER. But I miss a button "Don't display this dialog again" How can I permanently...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App