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Windows 7: Virus "Please update your internet explorer" even after formatting

19 May 2014   #31
Wintermoon1919

Windows 7 Professional 64bit
 
 

i already used AdwCleaner but i'll use it again and i'll post you the log

3) i used the iso from heidoc
i didn't install nothing from previous back-up or flash disks so i downloaded something only from the websites(chrome,flash,a driver for my audiocard and nothing else)

i know it's really strange i dont know what to do


My System SpecsSystem Spec
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19 May 2014   #32
Wintermoon1919

Windows 7 Professional 64bit
 
 

here is the log


edit: some sites work but for example youtube like 3 times every 5 shows the bugged page


Attached Files
File Type: txt AdwCleaner[R0].txt (1.2 KB, 0 views)
My System SpecsSystem Spec
19 May 2014   #33
andrew129260

Windows 10 Pro
 
 

Ok and all browsers experience the issue? Looks like you tried chrome and internet explorer.

Where are you downloading the driver from? What site?

Are you doing a quick format or full format of your disk when installing windows? I recommended possibly reinstalling windows, but deleting all partitions first and then recreate the partitions and format again.

If you do not mind starting over,

Follow this tutorial by first booting up in command prompt at boot:

Command Prompt at Startup

Then wipe the disks again:

Disk - Clean and Clean All with Diskpart Command

Then clean install windows:

Clean Install Windows 7
My System SpecsSystem Spec
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19 May 2014   #34
Wintermoon1919

Windows 7 Professional 64bit
 
 

line6.com (it's a safe site)
yes i tried with explorer and chrome i do not own any other browser
now i'll download mozilla and see if that happens(i think it will)

i did a quick format(with the command "clean" in diskpart at boot in the menu of the installation of the windows dvd)
i didn't have any partition and neither now(i think) so i just formatted the entire disk

i have done all the things you just said me before so i don't know .-. i will do it again anyway

but before i have a suggestion(i think it's a b*ulls*it) but i can try to download and install the exe from the "bugged page" maybe some antivirus or tool can check it and destroy and maybe the page won't show again(i really don't think it will work)
My System SpecsSystem Spec
19 May 2014   #35
andrew129260

Windows 10 Pro
 
 

Refresh, I have edited my post above.
My System SpecsSystem Spec
19 May 2014   #36
Wintermoon1919

Windows 7 Professional 64bit
 
 

i have edited too refresh
My System SpecsSystem Spec
19 May 2014   #37
andrew129260

Windows 10 Pro
 
 

Try downloading the driver from the manufacturers site and no where else. Will be interesting to see what happens.
My System SpecsSystem Spec
19 May 2014   #38
Wintermoon1919

Windows 7 Professional 64bit
 
 

i didn't download any driver so far
My System SpecsSystem Spec
19 May 2014   #39
cottonball

Windows 7 Home Premium
 
 

Wintermoon1919,

Please run these two programs, and based on their results, we may be able to find the culprit of the issues you are having:


Please use the Farbar Recovery Scan Tool.
Download: Farbar Recovery Scan Tool Download
Select the version that applies to your system: 64-bit
Save it to your Desktop.
Double-click the downloaded file to run it.

When the tool opens click Yes to the disclaimer.
At the program's console, press the Scan button.

When done, the tool produces a log, FRST.txt, in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply.

The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply.


Next, please use the tool Zoek.exe:
Download > Download zoek.exe version 5.0.0.0

When the Zoek.exe download appears, save to the Desktop.
On the Desktop, right-click Zoek.exe and select: Run as Administrator
Give it a few seconds to appear.

Please disable your AntiVirus and AntiSpyware programs, so they don't interfere with the running of Zoek.exe.
You can find instructions how to disable your security applications here:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

At the program console, click the Options button and place a checkmark only on the following options:

Do a Deep Scan
Installed Programs

Now...

Close any open programs.
Click the Run script button, and wait.
It takes a few minutes to run.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log opens after the reboot.

Please post the zoek-results.log in your reply
My System SpecsSystem Spec
20 May 2014   #40
Wintermoon1919

Windows 7 Professional 64bit
 
 

i just turned on my pc and for now i don't have the problem( i don't know maybe it could give an advice on what's happening)

anyway i'll use those tool and post the log
My System SpecsSystem Spec
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 Virus "Please update your internet explorer" even after formatting




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