Taskbar and icons disappear, all programs crash, can't ctrl-alt-del


  1. Blue67impala
    Posts : 27
    Windows 7
       New #1

    Taskbar and icons disappear, all programs crash, can't ctrl-alt-del


    I seem to be stumped here guys. I don't know if it's a virus or something else. Sometimes my computer seems to randomly crash everything. the explorer.exe process, any applications I have open, everything. I attempted to ctrl-alt-del to bring up the task manager and restart the explorer.exe process but it doesn't work, the screen just blinks (goes blank and back to desktop) every time I press it. I thought it might be a virus but I scanned and found 2 PUP's (potentially unwanted programs), and I removed them. However, the issue still occurs now and then. Please help I really, really don't want to reinstall windows and ALL of the games and programs I have on here. Thank you in advance. I provided a hijackthislog below, maybe you can spot something I didn't see.
    Taskbar and icons disappear, all programs crash, can't ctrl-alt-del Attached Files
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Hello Blue67impala,

    Does the computer perform in the same manner in safe mode?

    Reduce items at start-up:

    Perform a clean boot:

    Scan with Kaspersky TDSSKiller:

    ESET online scanner:

    Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

    Run a Hard Drive test:

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Post back with results.
      My Computer
    Quote Quote

  4. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #3

    Blue67impala,

    Some simple suggestions...

    First of all, I would uninstall IObit Advanced SystemCare 7.

    Next, please tap the F8 key as your computer starts.

    On the Advanced Boot Options screen, select the Last Known Good Configuration, and then press: Enter

    Windows may resume itself to the state when it was working.

    If using the Last known good configuration does not help, try: System Restore
    Do so to a date before the problems started.
      My Computer
    Quote Quote

 

  Related Discussions
So I just re-installed my Windows 7 and re-formatted my disk after getting the virus Win32:Sality. However, after I installed my graphics drivers and restarted my computer, the taskbar and icons wouldn't show. I can see my cursor and can move it. I can right click and get options as well. If I...
Hello all, My icons from my desktop disappeared along with the task bar and start menu. I can only access to pages with ALT+ opposite arrows. Can someone help me please? I can't access to Task Manager typing ctrl+alt+canc.. Thank you, Regards, Marco
Hello Guys! This is my problem: Icons won't disappear when I move to recycle bin, only when I click REFRESH it disappear, I scanned my computer and I found threats with my Anti-Virus, all threats are deleted! and the problem won't go! PLEASE HELP! :cry: P.S: I have explorer.exe error: not...
The icons in the task bar programs doesnt appear. Any help? Images of the problem attached.
Dunno why this is happening but for some reason the programs Quicktime and Adobe Reader are taking on the icon of some other random program in my task bar. I tried uninstalling and reinstalling both but it didn't seem to work. Is there anything I can do to fix this? It's really strange.
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 23:57.
Find Us