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Windows 7: UI taken over by Trovi.com. How can I get rid of it?

30 May 2014   #1
mickelsen

windows 7
 
 
UI taken over by Trovi.com. How can I get rid of it?

Help! My user interface has been hijacked by something called trovi.com. It changed my primary search engine to Bing and blocked most of the things that I had set up in Google Chrome. I don't know how it got downloaded but I sure would like to get rid of it.
Can somebody help?
Thanks,
Mark Mickelsen


My System SpecsSystem Spec
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30 May 2014   #2
Mcgluke

Kali Linux, Custom OS's
 
 

Follow this https://support.google.com/chrome/answer/3296214?hl=en

If this fails re-install google chrome.

Regards,
My System SpecsSystem Spec
30 May 2014   #3
cottonball

Windows 7 Home Premium
 
 

mickelsen,

Please follow this guide:
Remove Trovi.com redirect (Virus Removal Guide)

When done, please post the reports for the programs run, and we'll take a look at them to see if trovi.com is gone.


Also, please use the tool Zoek:
Download > Download zoek.exe version 5.0.0.0

When the Zoek.exe download appears, save to the Desktop.
On the Desktop, right-click Zoek.exe and select: Run as Administrator
Give it a few seconds to appear.

Disable your AntiVirus and AntiSpyware programs, so they don't interfere with the running of Zoek.exe.
You can find instructions how to disable your security applications here:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

On the Zoek interface, click the Options button and place a checkmark only on the following options:


Do a Deep Scan
Installed Programs


Now...
  • Close any open Browsers.
  • Click the Run script button, and wait. It takes a few minutes to run all the script.
  • When the tool finishes, the zoek-results.log is opened in Notepad.
  • The log is also found on the systemdrive, normally C:\
  • If a reboot is needed log is opened after the reboot.
Please post the zoek-results.log in your reply.
My System SpecsSystem Spec
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12 Sep 2014   #4
Melody

Windows 7 Ultimate x64
 
 

Removing the suspicious programs, browser extensions and change the search provider may help get rid of Trovi.com. You can set the Chrome search provider with the following steps:
1. Click the “≡” icon on the Chrome browser toolbar

2. Select Settings

3. Click Manage Search engines under Settings.

4. Point to Trovi.com and click the X mark to remove it then click Done button.

If the method doesn't work, you can try Malwarebytes anti-malware or other malware removal tools to fix the problem.
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 UI taken over by Trovi.com. How can I get rid of it?




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