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Windows 7: All Browsers Crashing Randomly

06 Jun 2014   #11
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and thanks for posting all the scan results and JRT as well
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Reset Firefox,
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
http://www.microtuts.com/how-to-clear-history-cookies-cache-in-chrome/
See a tutorial here to Reset Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
After Resetting ie9 or 10/11,
I would add this to the tutorials process
Reset process first opening Internet explorer


My System SpecsSystem Spec
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07 Jun 2014   #12
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have deleted all temp files with the method described above and i have reset the IE11 browser, the crashes still going. I use mostly IE11 so i didnt reset the other browsers but i have check, crashes are on all browsers.

Any other suggestion? can be any problem with DNS or with router or with network? There are two computers connected on the wifi
My System SpecsSystem Spec
08 Jun 2014   #13
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi sorry for the delayed response,
Thanks for the information,
See if this helps,
http://www.sevenforums.com/tutorials/89919-troubleshooting-internet-explorer-issues.html
I would reset all installed browsers,
If nothing changes after doing the above,
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
.

08 Jun 2014   #14
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have some good news, i unchecked the option "enable protected mode" in IE and for 5-6 hours i already check is not any crash. I also reset FF (as in steipd before i didnt do it) and till not not any crash. I will wait 2-3 days and i will post back
My System SpecsSystem Spec
08 Jun 2014   #15
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It comes again, maybe not so often like before but again.

I attach the screenshots


Attached Images
All Browsers Crashing Randomly-1.png All Browsers Crashing Randomly-2.png All Browsers Crashing Randomly-3.png All Browsers Crashing Randomly-4.png All Browsers Crashing Randomly-5.png 
My System SpecsSystem Spec
08 Jun 2014   #16
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi thanks,
Intel Content Protection doesn't look good ?
Protection mode in ie needs to be enabled,
But we might of found the clash,
Click start and type in the search box,
uninstall a program
Click on the suggestion or hit the enter key,
Post screen shots of the programs list,
On the top right next to the Question mark click on the down arrow and switch to List and you might get everything on one screen shot
Cheers.
My System SpecsSystem Spec
08 Jun 2014   #17
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your answer.

You mean i should enable the service "Intel Content Protection HEC" ?

here is the screenshots with all programs


Attached Thumbnails
All Browsers Crashing Randomly-1.png   All Browsers Crashing Randomly-2.png  
My System SpecsSystem Spec
08 Jun 2014   #18
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi no I was uncertain as to what Intel content control was,
A more alarming item is AVG tune up,
Avast is your antivirus why do you have a AVG product installed ?

I'm also wondering what ATK Package is ? never mind on this one did a search
Cheers.

Also did you ever run Adwcleaner I'm not seeing the scan results ?
My System SpecsSystem Spec
08 Jun 2014   #19
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have remove AVG tune up, i was using it before 1-2 years when i changed to Avast.

ATK package i dont know what it is, but is written its from ASUS. i attach the report from Adwcleaner


Attached Files
File Type: txt AdwCleaner[R5].txt (1.4 KB, 4 views)
My System SpecsSystem Spec
09 Jun 2014   #20
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi thanks,
Using clean boot were there any crashes with protection mode enabled ?
My System SpecsSystem Spec
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