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Windows 7: All Browsers Crashing Randomly

15 Jun 2014   #41
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran SpyHunter in safe mode and it found this:

Quick-Seeker.com (1 infection)
Description: "It uses misleading practises to hijack your browser search results and another internet settings. Once installed Quick-Seeker.com may lock your settings to their servers and may intercept and track your web searches and other data"

i removed it and for 10 hours i thought everything fixed, no crashes. Just before few minutes start again crashes, i run again spyhunter and i see again the same infection from Quick-Seeker.com.

I will remove it again but surprise me that after 1st removal it appeared again.


My System SpecsSystem Spec
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15 Jun 2014   #42
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If I may make a statement.

As long as you keep all that stuff you show in post #15 and #17 you will keep getting your problem.
My System SpecsSystem Spec
15 Jun 2014   #43
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have disable from start up, all services from Canon, Nikon, Acronis, Quick Time. All the other which i dont know what is i cannot disable unless if someone could suggest me which are not necessary.

When try to remove threats with SpyHunter, it reports: "We have detected unkown objects" and there are some files ( i attach screenshot)


Attached Thumbnails
All Browsers Crashing Randomly-1.png  
My System SpecsSystem Spec
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15 Jun 2014   #44
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Questions I want answered:

-What is your homepage set to?
-What web sites are you accessing when it crashes? Any website?
-When did this problem start? Did you install or uninstall any software recently when the problem occurred?
-By crashing, is the browser closing and actually crashing? Or it says the browser failed to load the page like stated on first post?
-How old is your modem/router?
- My home page is set to Google
- Crashes are to any website, including yahoo.com and google results page.
- The problem have start 1-2 months ago, i cannot remember exact changes i have made during this time but i cannot connect the problem with a specific change i made at least from what i remember. Things that i could mention is that i have move to live in Asia so problems started during the period i am here but not from the time when i initially arrived here. Other thing is that once the internet provider replaced me my router because it was not working but anyway i dont think is problem of network or router because i was connecting through my mobile telephone and the same crashes occured.
- Crashes is like i mention in my first post, internet browser failed to open the page but with refresh it loads.
My System SpecsSystem Spec
15 Jun 2014   #45
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I know nothing of spyhunter. I don't see it recommended by our security experts so I won't use it.

You are running two anti virus which is a no no. (Avast and AVG) I would remove both and install MSE.
You have a BUNCH of programs that in my opinion are trash.
Here are a few.
Any thing Apple
Serif Web+
Xenus Link Sleuth
AVG Tune up
Fast boot
IM Magic
Most don't need Java but if you need it update it.
Quick Time
* I don't use a cell phone but do you really need all those phone apps.
Windows live mesh active X I think stopped in 2013.
I would only keep the Asus stuff needed to keep my laptop things working like keyboard and pad ect. You have all kinds of auto updates by Google and others that are not needed. You basically have a mess.

Read through this tutorial to do some more bloat ware removal.

Clean Up Factory Bloatware


This is my MSCONFIG Startup (System Configure) and it works quite well.
You DO NOT need all those things starting at boot.

All Browsers Crashing Randomly-msconfig-startup.png


My System SpecsSystem Spec
15 Jun 2014   #46
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the suggestions, from these i have already remove AVG but from the other most i need them: SerifWeb+ is website software program, Xenus is a link broken checker tool, IM Magic is a partition tool i used it lately to organise my harddisk. I will try later to clean the things with start up programs but i am sure is not this the problem with crashes because the same programs i have for almost 2-3 years and i never had problem before.
My System SpecsSystem Spec
15 Jun 2014   #47
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Just because you uncheck an item from startup doesn't mean it will not start eventually,
The bazar thing is you have more startup items than service items

I believe Andrew was inquiring about what you have done in the last couple of days that has corrupted the new admin account not the original account,

To see what was installed in the last couple of months you'd have to post a new Uninstall a program list showing the page view as Details,

As far as im magic goes ?
I used a partition tool once it took 30 minutes or less and it was not needed anymore what in the world can you be using it for so often and Where do you download stuff from,
All of these corruptions probably came from another download from a particular site (which you have not stated)
Cheers.
My System SpecsSystem Spec
15 Jun 2014   #48
andrew129260

Windows 10 Pro
 
 

Ok, thank you for the info. Where is the dds log as stated in post 39? I see you edited out my quote and removed it.

1.) Here are the directions again:

Download DDS:

DDS.com

Save the file to your pc. Then open the dds icon to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop.
Include the contents of both logs in your next post by using the paperclip



2.) Also your spyhunter software is not exactly good software at all....even wot thinks it is bad:

https://www.mywot.com/en/scorecard/e..._content=popup

Virus total does not show the site as being bad currently:

https://www.virustotal.com/en/url/22...is/1402855573/

But from everything I have read, and according to some website checkers, it has hosted malware 90 days ago. I would not touch that software with a ten foot pole. Uninstall it.

3.) In order to remove quick seeker, this tutorial will walk you through the entire process of removing it:

Remove Quick-Seeker.com hijack (Virus Removal Guide)
My System SpecsSystem Spec
15 Jun 2014   #49
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok looks unde control.
My System SpecsSystem Spec
15 Jun 2014   #50
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here are the DDS reports.

I have read about Spyhunter and i have remove. Sorry for the delay in my responses, i try with every change i made to wait some time to see if problem fixed. For now i feel my computer more fast and for last hours not any crash, i will report later after more time of use.

@TrashZone: About the new admin user i had created, i didnt add anything on it, after creation i was only browsing on internet, no toolbars, no extensions no and installation. After crashes came i removed it and i have keep my old admin.


Attached Files
File Type: txt Attach.txt (15.6 KB, 5 views)
File Type: txt DDS.txt (27.8 KB, 7 views)
My System SpecsSystem Spec
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