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Windows 7: All Browsers Crashing Randomly

16 Jun 2014   #61
andrew129260

Windows 10 Pro
 
 

Update on your dds logs: (sorry it took so long, the logs are quite large and need to be looked through very carefully as it is easy to miss some things....)

This looks interesting! (from event viewer)

Code:
16/06/2014 10:35:41, Error: Microsoft-Windows-DistributedCOM [10016] 
 - The application-specific permission settings do not grant Local Launch permission 
for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} 
 and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B}  
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). 
This security permission can be modified using the Component Services administrative tool.
Code:
16/06/2014 10:35:22, Error: Microsoft-Windows-SharedAccess_NAT [31004]
  - The DNS proxy agent was unable to allocate 0 bytes of memory. 
This may indicate that the system is low on virtual memory, 
or that the memory manager has encountered an internal error.
Code:
16/06/2014 10:35:15, Error: Microsoft-Windows-SharedAccess_NAT [34001]  - 
The ICS_IPV6 failed to configure IPv6 stack.
Code:
16/06/2014 10:35:15, 
Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled
 itself on IP address 192.168.0.101, since the IP address is outside the
 192.168.137.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. 
To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
There are a few possible causes from this:

-You are using internet connection sharing
-Your dns cache needs wiped out. (but seeing at how this is done at every reboot, I doubt this is it)
-Your host file needs reset.
-Your network settings are configured wrong.

So I wold like you to do the following when you are done with the ubuntu stuff. (If you were not able to do that it is okay, just let me know)

1.) Reset your host file using this here: How can I reset the Hosts file back to the default? You can run the auto fix it from microsoft, or simply do the instructions listed on the page. (Please let me know what method you used.)

2.) Just for giggles, click type cmd. click the top result. A black box will appear. In the box, type this exactly with spaces:
Code:
ipconfig /flushdns
If done correctly, it will report that the dns resolved cache was successfully flushed. Type exit and hit enter. Or close out like normal.

3.) Do you have any hide my IP software or vpn software installed? (Didn't see any in the log but just making sure.) Using open dns or google dns maybe?

4.) Try your browsers reset functions again. Ie reset (deleting personal settings), firefox safe mode, etc. Report what happens.


My System SpecsSystem Spec
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16 Jun 2014   #62
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok thanks Andrew, i will start now the ubuntu process and i will let you know when i will have coplete it.
My System SpecsSystem Spec
16 Jun 2014   #63
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by panos2 View Post
Ok thanks Andrew, i will start now the ubuntu process and i will let you know when i will have coplete it.
Great , and I just added post 61 (above your last post) so make sure to read and follow it.
My System SpecsSystem Spec
.

16 Jun 2014   #64
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

One question, to do this stuff you wrote on #61 post via ubuntu enviroment or through windows? When i install and run ubuntu to try to check for crashes browsing around?
My System SpecsSystem Spec
16 Jun 2014   #65
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by panos2 View Post
One question, to do this stuff you wrote on #61 post via ubuntu enviroment or through windows? When i install and run ubuntu to try to check for crashes browsing around?
Sorry post 61 is all in windows. Ubuntu does not need to be installed! Just run from the disk. It is only for testing with firefox and seeing if it can load pages just fine.
My System SpecsSystem Spec
17 Jun 2014   #66
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by panos2 View Post
One question, to do this stuff you wrote on #61 post via ubuntu enviroment or through windows? When i install and run ubuntu to try to check for crashes browsing around?
Sorry post 61 is all in windows. Ubuntu does not need to be installed! Just run from the disk. It is only for testing with firefox and seeing if it can load pages just fine.
Yes I have used thsi many times

BOOTABLE UBUNTU

Make a bootable Ubuntu disk http://www.ubuntu.com/download

Set the BIOS to boot from theoptical when the machine boots it will show you a screen with TRY or INSTALL> select TRYnot INSTALL

When it is finished - it takes verylittle time you will get a screen like in the pic .

Open the drive you want > Userand dig down until you get to the data / settings you may be able to copy /paste the material you want to an external source or other installed drive doingthis.

I am not sure if it will but I haverecovered tons of data etc using this method both on "dead" or justplain drives that you cannot get data from using Windows.


Attached Thumbnails
All Browsers Crashing Randomly-ubuntu-screen.png  
My System SpecsSystem Spec
17 Jun 2014   #67
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I tested in Ubuntu and in 3-4 hours i was browsing i had two crashes. I suppose this is good new because it means is not any problem with my OS or malware, right? Do you think can be problem of the internet provider?

* I created to screenshots in ubuntu and saved it in my hard disk but in windows i cannot open it or even delete it. Any suggestion?
My System SpecsSystem Spec
17 Jun 2014   #68
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by panos2 View Post
I tested in Ubuntu and in 3-4 hours i was browsing i had two crashes. I suppose this is good new because it means is not any problem with my OS or malware, right? Do you think can be problem of the internet provider?

* I created to screenshots in ubuntu and saved it in my hard disk but in windows i cannot open it or even delete it. Any suggestion?
Hmm maybe save them to a stick then plug it in when Windows is going at least you can back up data as long as the machine doesn't crash.

But I think that there is something else causing the crashes and to be honest the others like Andrew are better at that dump stuff.

Without reading right back through the thread you have tested the hard drive, GPU and RAM eh?
My System SpecsSystem Spec
17 Jun 2014   #69
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Is this normal?

Physical Memory: Free 58 MB


Attached Images
All Browsers Crashing Randomly-memory.png 
My System SpecsSystem Spec
17 Jun 2014   #70
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

All Browsers Crashing Randomly-1.png


My System SpecsSystem Spec
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