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Windows 7: All Browsers Crashing Randomly

17 Jun 2014   #71
panos2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have a secondary Acer netbook which i connected to my wifi network...i see exactly the same crashes! The strange thing is my gf which is connected to same network from another laptop she never has such problems and even when her laptop is off i still continue have crashes.


My System SpecsSystem Spec
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17 Jun 2014   #72
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Panos,

I don't want to detract from the effort you and other members have made or are making on this issue, but after a week of hard investigation and attempts to provide a piece meal fix there is no solution.

I've been in this situation before (many times !) and eventually made the decision that it would be easiest to reinstall than to chase what is causing the issue.

A fresh install also allows me to have a faster cleaner machine. Many applications I had previously installed really weren't used enough to justify reinstalling them, or it provided the opportunity to update them.

Since you have an Asus and an Acer that exhibit the same symptoms, but not your GF's machine then I'd say it is isolated to your machines and not the router / modem.

If you decide to Clean re-install, don't add all of those apps at one time. Add only a few and see how the machine behaves for a few days. Then add a few more and again see how it behaves. This way, if you install a few apps and the symptoms reoccur, you have a smaller pool of suspect applications to investigate.

This of course is your decision to make.
Clean Reinstall - Factory OEM Windows 7

Best of luck,

Bill
.
My System SpecsSystem Spec
17 Jun 2014   #73
andrew129260

Windows 10 Pro
 
 

@slartybart
In all respect possible,
If ubuntu has the same issues I do not believe that a clean install will solve anything. No settings are shared from windows to ubuntu. Ubuntu is running off a live cd disk, and malware from windows will not run in ubuntu. So it rules out a software issue if the ubuntu disk firefox is crashing as well. This to me means it is a hardware issue of some kind.

@panos
Quote   Quote: Originally Posted by panos2 View Post
I have a secondary Acer netbook which i connected to my wifi network...i see exactly the same crashes! The strange thing is my gf which is connected to same network from another laptop she never has such problems and even when her laptop is off i still continue have crashes.
Your computer that we are working on now, is that hardwired to the network? Ethernet cable? OR wifi?

You have another laptop on wifi with the same crashes, yet your GF who is also connected with their laptop to your router does not have any crashes-fails to load correct?

This is very odd.

What happens if you try firefox in ubuntu from the live cd on your laptop? Crashes-fails to load as well?

Do you have a modem and router all in one unit? Or do you have a router and modem as separate devices?

Here is my suggestion, Reset both the devices to factory default. You can call your Internet service provider with help on this if you bought the equipment from them.

If the reset does not work.....try buying a new router and new modem. Or a new all in one device.
My System SpecsSystem Spec
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17 Jun 2014   #74
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

No problem Andrew you, Panos, and John are working though the issue.
I must have missed a few posts

It's a sticky one, I'll return to the sidelines.

Good luck Panos, you're in very good hands with Andrew and ICit2lol.
My System SpecsSystem Spec
17 Jun 2014   #75
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Slartybart View Post
No problem Andrew you, Panos, and John are working though the issue.
I must have missed a few posts

It's a sticky one, I'll return to the sidelines.

Good luck Panos, you're in very good hands with Andrew and ICit2lol.
Did not mean to cause you to leave, and I really hope that was not taken rudely. I am not good at expressing/explaining that...
My System SpecsSystem Spec
17 Jun 2014   #76
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I'll PM you - we're good. No offence taken.

<--- That there is elephant hide.

I don't want to distract the troubleshooting with a mutual admiration society
My System SpecsSystem Spec
18 Jun 2014   #77
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Slartybart you can sit next to me on the sidelines. I have been here sense my post # 42 & 45. Bring some beer with you.
My System SpecsSystem Spec
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 All Browsers Crashing Randomly




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