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Windows 7: All Browsers Crashing Randomly


04 Jun 2014   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
All Browsers Crashing Randomly

Lately all my browsers crashing randomly and without any pattern. I have try everything but i read on the internet in similar questions but i cannot find solution. Initially i thought problem could be Nvidia, so i remove Nvidia Experience, i updated the drivers, i roll back to a suggested stable version on the driver...nothing. I disable Windows Firewall...nothing. Any suggestion what else i can try?

I run Windows 7, Nvidia, Avast, Windows Firewall.

Mostly i use IE11 but the crashes happens also to FF & Chrome that i tryied. Average per day can be 10-15 crashes, there is not any freezing screen, the message i get is:

"This page can’t be displayed
Make sure the web address https://example.com is correct.
<LI id=task1-2>Look for the page with your search engine.<LI id=task1-3>Refresh the page in a few minutes. "

When i press refresh the page is load.

My System SpecsSystem Spec
.

05 Jun 2014   #2

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Hi and welcome to Sevenforums,
Please post the scan results as a txt attachment see the links above my signature on how,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
05 Jun 2014   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello,

I have run Adwcleaner and Malwarebytes, everything looks clean. I have upload the scan result for my system and a t.xt file of adwcleaner


Attached Thumbnails
All Browsers Crashing Randomly-1.png  
Attached Files
File Type: txt AdwCleaner[S1].txt (1.7 KB, 9 views)
My System SpecsSystem Spec
.


05 Jun 2014   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Now i see that the rest of the information from System Info i cannot extract it even in manually mode even in Automatic.
My System SpecsSystem Spec
05 Jun 2014   #5

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Hi,
Run Adwcleaner from your Desktop not from temp files,

Repeat mabm and use the Custom scan not the Threat scan,
Enable scan for Rootkits,
Do not run mabm from a temporary file location

Is Uniblue a software you know of ?
http://malwaretips.com/blogs/?s=uniblue
My System SpecsSystem Spec
05 Jun 2014   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I saved Adwleaner in my desktop and i run but the results was exactly the same that i posted above. The whole process keep 1 min is it normal?

From Uniblue i have the registry booster which i think is trusted site i have it for long time and i never had problem as i know. Support: Downloading, installing and activating RegistryBooster - Uniblue

In Malwarebytes i scan everything and nothing suspicious found, i attach the report.


Attached Files
File Type: txt mbam-log-2014-06-05 (22-27-02).txt (1.9 KB, 4 views)
My System SpecsSystem Spec
05 Jun 2014   #7
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
The Windows registry is a database that Windows and its applications store their settings in. It contains hundreds of thousands of entries. Some of the entries may be slightly outdated — maybe you’ve uninstalled a program and it left a key or two behind, or maybe a there’s a file extension with no associated application.
Uniblue SpeedUpMyPC 2014 scan your registry for these outdated entries and offer to remove them. Because there are so many registry entries to go through, this program may sometimes also remove useful registry entries, causing you problems. The Web is full of stories from people who have run a registry cleaner and encountered problems. In a best case scenario, Uniblue SpeedUpMyPC 2014 will remove a few hundred unnecessary entries and reduce the size of your registry by a few kilobytes. This makes no different in perceptible performance.
source: Remove Uniblue SpeedUpMyPC 2014 (Uninstall Guide)


Uninstall Uniblue and see if your browsers are still crashing.
My System SpecsSystem Spec
05 Jun 2014   #8

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Hi any reason your still using the mabm 1.75 version ?

What were the SAS Superantispyware scan results ?
My System SpecsSystem Spec
06 Jun 2014   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

- I have uninstall Uniblue RegistryBooster but crashes still continue
- I run SAS and nothing found exept 187 adware tracking cookies which i deleted but crashes still going.
- I update Malwarebytes to new version i run full scan, it detected 2 infected (.zip) files with Adware.Megap. I removed it and i will test now to see if there is any improvement.

I will post back later today.


Attached Files
File Type: log SUPERAntiSpyware Scan Log - 06-06-2014 - 12-19-13.log (20.0 KB, 1 views)
File Type: txt Malwarebytes.txt (1.3 KB, 1 views)
File Type: txt JRT.txt (127.3 KB, 7 views)
My System SpecsSystem Spec
06 Jun 2014   #10

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Crashes still going. I think its not problem of malware/spyware, any other suggetion?

(i have shut down avast to check if this cause the problem but no)
My System SpecsSystem Spec
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