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Windows 7: Computer Slow/Locking up - spam found in temporary folder !!

13 Jun 2014   #1

Windows 7 Home Premium 64
Computer Slow/Locking up - spam found in temporary folder !!

C;\users\owner\appdata\local\microsoft\windows\temporary internet files\content.ie5

and in there was about 250MB of folders all containing the same two pictures, of an album cover that I own (hundreds of them) and a few webpages linking to chrome.

I discovered this anomaly just now when I was running CCleaner, which I had to run in diagnostic mode. Soon as I put it into that everything runs smooth again. Recently it's been getting slower and slower, and it's never been like this since I got it.

So I am just deleting a few things and trying to get to the bottom of it.

Thinking about doing a complete system restore, but that would involve a million updates probably...

Also wondering if I have a virus and looking to run MSE in safe mode at some point. I had about 8 updates pending for a couple of days so maybe that will have fixed the issue.

I had to initially turn the computer off by holding down the power this time, and I've never had to do that before, and when I started it up again in safe mode the problem appeared to be still there, ie. it just seemed to lock up every time I tried to do anything. Managed to restart from there though and have tried a few things. I need to look into this urgently and find out if I have some not not so good malware.

I also looked at internet explorers events log as that is where I discovered the spam folders, and it appears to have been communicating a lot using nvstreamsvc which is something to do with NVidia graphics dirvers, I'm hearing that they have started putting out bloatware.

Maybe I should uninstal MSE and use AVAST instead I heard that MSE is not as good anymore and that everyone uses Avast now?

My System SpecsSystem Spec
13 Jun 2014   #2

Windows 7 Home Premium 64

This thing is running lightning fast in diagnostic mode! must have been something or things running in the back ground that I don't need, and I reckon it's probably something to do with NVidia.

Is it possible to set it to only employ applications that I need, there must be some processes running in the background that I don't need to have most of the time that are slowing things down. I don't understand what they are all though.

I have a lot of stuff installed on this, I need to get rid of some of it I think.
My System SpecsSystem Spec
13 Jun 2014   #3

Win-7-Pro64bit 7-H-Prem-64bit

Antivirus opinions tend to vary
But one thing that is common is that not one antivirus is a silver bullet,
Now days most threats are Malware and none specialize is that threat,
So no matter which antivirus is being used you do need a product like this,
Run the Custom scan Not the threat scan,

At your current state I would also like to see what this scanner comes up with,
Review Jacee’s instructions to run Adwcleaner here on post#7,
Ignore the title of the thread,
Or download it from
Screen shot of the download button to use for Adwcleaner

This is also an awesome free utility,
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
My System SpecsSystem Spec

13 Jun 2014   #4

Windows 7 Home Premium 64

OK I ran malwarebytes and it deleted some stuff.

Two things called pup.optional.sweetim and...'s still running.

OK finished now got about 10 of them all in quarantine, waiting to be dealt with. Agh what are they get them off me!

I also don't know if this was a custom scan or a threat scan, I can't see anywhere in the option to set that.
My System SpecsSystem Spec
13 Jun 2014   #5

Windows 7 Home Premium 64

This is what adwcleaner detected, more sweet IM stuff and a few other things

# AdwCleaner v3.212 - Report created 13/06/2014 at 17:37:37
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Owner - OWNER-VAIO
# Running from : C:\Users\Owner\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xltmmy9p.default-1384281180295\user.js
Folder Found : C:\Program Files (x86)\SweetIM

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DEDAF650-12B8-48F5-A843-BBA100716106}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DEDAF650-12B8-48F5-A843-BBA100716106}
Key Found : HKCU\Software\SweetIM
Key Found : [x64] HKCU\Software\SweetIM
Key Found : HKLM\SOFTWARE\Classes\AppID\{6536801B-F50C-449B-9476-093DFD3789E3}
Key Found : HKLM\SOFTWARE\Classes\AppID\BabylonHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updatealbrechto_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updatealbrechto_RASMANCS
Key Found : HKLM\Software\SweetIM
Key Found : [x64] HKLM\SOFTWARE\DeviceVM
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126

-\\ Mozilla Firefox v30.0 (en-GB)

[ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xltmmy9p.default-1384281180295\prefs.js ]

Line Found : user_pref("plugin.state.npconduitfirefoxplugin", 0);

-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found [Startup_urls] : hxxps://


AdwCleaner[R0].txt - [2585 octets] - [13/06/2014 17:37:37]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2645 octets] ##########
My System SpecsSystem Spec
13 Jun 2014   #6

Win-7-Pro64bit 7-H-Prem-64bit

Hi thanks for the information,
Please go to Uninstall a program and on the top right next to the "?" question mark,
Change the page view to List,
Then take screen shots of the list, hopefully list view will allow you to get all of the program in one screen shot,
If not take another one for a complete list,

Malwarebytes should shoe across the top "Scan" go to that section
My System SpecsSystem Spec
13 Jun 2014   #7

Windows 7 Home Premium 64

Sorry I'm not really following, do you want me to post the list of programs?

Attached Thumbnails
Computer Slow/Locking up - spam found in temporary folder !!-uninstalprogs.jpg  
My System SpecsSystem Spec
13 Jun 2014   #8

Win-7-Pro64bit 7-H-Prem-64bit

Hi yes good job,
I don't see any of the listing adwcleaner found,
Still waiting for what the custom scan finds in malwarebytes,

I would also like you to run JRT,
Junkware Removal Tool Download
My System SpecsSystem Spec
13 Jun 2014   #9

Windows 7 Home Premium 64

I posted the results of a scan with adwcleaner, but like I said i don't know if it was custom or threat, I can't where to set that in preferences.
My System SpecsSystem Spec
13 Jun 2014   #10

Win-7-Pro64bit 7-H-Prem-64bit

Open Malwarebytes,
Scan is listed across the top,
Then select the drive to be scanned = usually C drive,
Attachment 321600
My System SpecsSystem Spec

 Computer Slow/Locking up - spam found in temporary folder !!

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