Juniper network connect fails with internet explorer 11 Solved - Windows 7 Help Forums
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Windows 7: Juniper network connect fails with internet explorer 11

30 Jun 2014   #1

windows 7 professional x64
Juniper network connect fails with internet explorer 11


I have windows 7 OS and network connect 7.1.14.

My Network connect was working fine when I had internet explorer 9. But when I did windows update, I got internet explorer 11 and since then my network connect is not working.

Its not going forward from host checker.. Continuously showing the same screen.

Anyone has come across such a problem? Please share..


My System SpecsSystem Spec
30 Jun 2014   #2

Windows 7 Professional x64 Sp1

Have you tried resetting internet explorer?

Make sure to delete personal settings:

Internet Explorer - Reset
My System SpecsSystem Spec
01 Jul 2014   #3

Windows 7 Pro x64 (1), Win7 Pro X64 (2)

Based on my own experience (and now yours too, apparently), there is something basically incompatible with IE11 and the Juniper VPN connection functionality. I myself had this occur for three separate remote customer sites I connect with, and believe it is Java related (but I'm not sure). However with IE11 Network Connect wouldn't launch at all.

I can't recall now if I tried "compatibility view" as a way to "simulate back-level IE" to get around this, though I suspect I did and it still made no difference.

Anyway, the tech support help desks at all sites said "they do not support IE11", and suggested I revert back to IE10 which I did.

Sure enough, Juniper VPN once again worked perfectly under IE10 on all three sites.

Doesn't make a serious difference to me which version of IE I'm using, since Firefox is my primary browser. I only use IE (and then IE10 at that) for customer VPN connection issues when required, including Citrix ERD sites as well as Juniper sites.

Sorry... we're both in the same boat here. IE10 is what's on my "work machines".
My System SpecsSystem Spec
01 Jul 2014   #4

windows 7 professional x64

Thanks everyone for sharing your experinces.. Yes.. Juniper network connect 7.1.14 does not support IE 11 on windows 7. I got email from Juniper support team. I reveted my IE update and now it is working fine.
My System SpecsSystem Spec

 Juniper network connect fails with internet explorer 11

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