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Windows 7: Trovi Virus - help to remove please

15 Jul 2014   #21
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Yes, continue with the removal guide. I was just wondering if you d/l ed the Windows ISO to make a Windows Seven disk for re-installation. If you do so, make sure you d/l & make it on a clean PC. Otherwise the data on it could be corrupted by the infected PC.


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15 Jul 2014   #22
Tousdae

Windows 7 Professional 64 bit
 
 

Text file of adw report attached. You see how it says the pc name is Sorci? When I reinstalled both times I changed my pc name. How is it remembering these things??

K, thanks Borg.


Attached Files
File Type: txt AdwCleaner[S1].txt (5.7 KB, 3 views)
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15 Jul 2014   #23
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

The malware is obviously coming from somewhere, I would guess it's either a rootkit or the Windows Disk your using has the malware on it. Run TDSSKiller, it's a quick scan & if you do have a rootkit, then we've found the source. Otherwise, it might be a good idea to re-make the Win 7 disk on a different, clean PC & do the clean re-install as suggested by gregrocker.
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15 Jul 2014   #24
gregrocker

 

In addition scan your backup where the files you're importing into new install are kept.
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15 Jul 2014   #25
Tousdae

Windows 7 Professional 64 bit
 
 

Ok so I using the guide I followed the steps to remove from windows, remove from IE, remove from Chrome. I scanned with adw cleaner and it found 1 thing within IE. Malaware bytes says I'm clean. Hitman Pro found 8 traces and took care of them. Now I'll scroll up and try the new directions.
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15 Jul 2014   #26
Tousdae

Windows 7 Professional 64 bit
 
 

TDSSKiller = reg cleaner pro?
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15 Jul 2014   #27
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Tousdae View Post
TDSSKiller = reg cleaner pro?
No, TDSSKiller = TDSSKiller

TDSSKiller Download
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15 Jul 2014   #28
Tousdae

Windows 7 Professional 64 bit
 
 

I'm using Super antispyware prof to scan drives. Scanning external hard drive as directed.
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15 Jul 2014   #29
Tousdae

Windows 7 Professional 64 bit
 
 

Thanks Derekimo. It's downloaded and scanning.

Malaware bytes comes up with nothing.

TDSSKiller says there aren't any threats.
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15 Jul 2014   #30
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

The first two steps of the guide are manual steps - you have to follow each instruction in these steps.
There isn't an automated way to do this in the guide.
STEP 1: Uninstall Search Protect by Client Connect LTD from Windows
STEP 2: Remove Trovi Search and trovi.com from Internet Explorer, Firefox and Google Chrome
The last three steps are on-demand malware scanners.
Each scanner produces a log - You only posted the AdwCleaner log and that was from 7/11/14
If you want to clean your system of this virus, you have to complete the steps given in a timely fashion and post the current logs here on SevenForums so that members can assist you if further action is needed.
STEP 3: Remove Trovi Search browser hijacker with AdwCleaner
STEP 4: Remove Trovi Search and trovi.com with Malwarebytes Anti-Malware Free
STEP 5: Double check for the Trovi Search infection with HitmanPro
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 Trovi Virus - help to remove please




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