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Windows 7: Trovi Virus - help to remove please

11 Jul 2014   #1
Tousdae

Windows 7 Professional 64 bit
 
 
Trovi Virus - help to remove please

I don't know where I picked this up but it's attached to my Chrome. I followed some directions for regedit to try to get rid of it. It's still here. Please help.


My System SpecsSystem Spec
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11 Jul 2014   #2
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

My System SpecsSystem Spec
12 Jul 2014   #3
Tousdae

Windows 7 Professional 64 bit
 
 

Would you happen to know a way I could find out if I still have the virus? It attached to Chrome. Everytime I tried to open Chrome I'd get Trovi windows. I uninstalled Chrome so now I can't tell if I still have the virus.

I'm looking thru the directions and I did use "AdwCleaner" yesterday. I'm still going to follow your directions. I just have no idea if I'm still infected or not.

Thank you
My System SpecsSystem Spec
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12 Jul 2014   #4
gregrocker

 

Did you follow fully the removal guide which Bill posted earlier?

Then if a full scan with your AV, Malwarebytes and SUPERAntiSpyware - Downloads finds nothing then you should be OK.

Monitor your browser Add-On's to make sure nothing is in there except Flash, Silverlight and a Reader. No Search services except Google in the stable browser Search box or Omnibox where it cannot spy unless it's Chrome which is spyware to begin with - like all installed and signed-in Google.

Those who get chronically infected I recommend should buy the real time protection of MBAM in addition to their lightweight AV like MSE - at $29 for life I've never had anyone get reinfected again.

After reboot test again and when all scans show clear run SFC /SCANNOW Command to see if System files were damaged.

If so then I'd strongly consider reinstalling following these same steps compiling everything that works best in tens of thousands of installs we've directly helped with here: Clean Reinstall - Factory OEM Windows 7

If not then monitor performance to decide if you need to reinstall because infection shows lingering effects.

Then it depends on how performance goes
My System SpecsSystem Spec
12 Jul 2014   #5
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Tousdae View Post
Would you happen to know a way I could find out if I still have the virus? It attached to Chrome. Everytime I tried to open Chrome I'd get Trovi windows. I uninstalled Chrome so now I can't tell if I still have the virus.

I'm looking thru the directions and I did use "AdwCleaner" yesterday. I'm still going to follow your directions. I just have no idea if I'm still infected or not.

Thank you
If you have not followed the removal guide, then your machine is still infected.
My System SpecsSystem Spec
12 Jul 2014   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please download AdwCleaner by Xplode and save to your Desktop.
Step 1.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


Step 2.
Using AdwCleaner v3: Scan & Clean:
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder


******Post both .txt logs
My System SpecsSystem Spec
13 Jul 2014   #7
Tousdae

Windows 7 Professional 64 bit
 
 

I seem to be fine now! Thank you for your responses!
My System SpecsSystem Spec
13 Jul 2014   #8
gregrocker

 

Did you follow any of the steps we gave you?
My System SpecsSystem Spec
14 Jul 2014   #9
Tousdae

Windows 7 Professional 64 bit
 
 

I did the best I could. When I was done I ran the scans as you suggested. I used Malwarebytes, spybot, and that adwcleaner and nothing turned up. There was nothing in add-on's that was out of the ordinary.
My System SpecsSystem Spec
14 Jul 2014   #10
gregrocker

 

Spybot is 7-8 years out of favor and has never been recommended here in our five years as top tech forums. Use SUPERAntiSpyware - Downloads real time scanner (decline trial) then remove it from startup programs.
My System SpecsSystem Spec
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 Trovi Virus - help to remove please




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