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Windows 7: Malware scan turns into a bad situation

27 Jul 2014   #21

Windows 7 Pro x64
 
 

Unfortunately your posts are not helpful posts and providing actual one-on-one support is what most users like from us. I know if my computer was having issues I certainly wouldn't want to read through all the useless trashing posts that give no real help.

Thank you again...


My System SpecsSystem Spec
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27 Jul 2014   #22

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by AdvancedSetup View Post
Unfortunately your posts are not helpful posts and providing actual one-on-one support is what most users like from us. I know if my computer was having issues I certainly wouldn't want to read through all the useless trashing posts that give no real help.

Thank you again...
Maybe you have something to offer this user...

http://www.sevenforums.com/general-d...warebytes.html
My System SpecsSystem Spec
27 Jul 2014   #23

Windows 7 Pro. 64/SP-1
 
 

I'm one of those that caught in the false positive a while back.
I remember it didn't take long before Malwarebytes fixed the problem.

I have no idea how a problem like this slips through the testing process. I will wait before doing anything with Malwarebytes. I'm thinking the repair won't be long off.

Because I'm not a expert in anything I still have a suggestion that might help others.

When Malwarebytes finds a mass amount of problems don't remove anything until you check the Malwarebytes Forum. They might have instruction on what to do.

AdvancedSetup if my suggestion is not correct please PM me and I will remove it.
You could also post here for the correction that might be needed.

Question.

Is it still safe to update Malwarebytes?
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27 Jul 2014   #24

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Yes you need to update. Update V2014.07.26.09 was the bad actor and new updates have fixed the problem.

Jim
My System SpecsSystem Spec
27 Jul 2014   #25

Windows 7 Pro x64
 
 

From my understanding this was a rare issue due to a unicode character in the rules. In theory it would not affect most users. As its still relatively new we're still gathering details but scanning with that rule set on machines in the office did not affect them. We have an automated server in place to also check this and it passed probably due to the unicode character but we'll see and I'm sure that upper management will post something by Monday if not sooner.
My System SpecsSystem Spec
27 Jul 2014   #26

Windows 7 Pro. 64/SP-1
 
 

Thanks Phone Man and AdvancedSetup!
My System SpecsSystem Spec
27 Jul 2014   #27

windows ultimate 32bit
 
 

But the problem is that I didn't update it to either the version with the problems nor the new patch. I had the older version which I was going off on. If it was to be updated, then it would of prompt the screen and asked if I wanted to update now or later and it wouldn't have scanned at all. I know for sure since when ever I do scans and there's always updates, it would always ask me if I wanted to update.

It doesn't really matter now. What's done is done and I'm not going to use Malwarebytes until this error has been surpassed and there will be a 150% guarantee that this will not happen again. I mean I don't care about losing files because I've always been backing up my files, but it does to others who don't know anything about IT nor do they know anything about the dangers that lurk in the websites they use.

You have to be 100% sure before you release something. I'm not just saying, but I'm a web developer hence why I have MySQL installed, but I mean I'm not ganna sit here and complain, but normally. I'd always triple check what I'm publishing before I publish it. So that users won't have to deal with what I fail to do.

I'm done ranting. If you feel like using Malwarebytes, fine. If you don't fine. I'm just one of those people who don't use it if it's faulty.
My System SpecsSystem Spec
27 Jul 2014   #28

7 HomePrem x64 SP1, XP SP3 VM
 
 

Quote   Quote: Originally Posted by AdvancedSetup View Post
Unfortunately your posts are not helpful posts and providing actual one-on-one support is what most users like from us. I know if my computer was having issues I certainly wouldn't want to read through all the useless trashing posts that give no real help.

Thank you again...
https://forums.malwarebytes.org/inde...lity/?p=858494

Quote:
This is not the first nor will it be the last time a bad update turns a perfectly good computer into a large paperweight after a bad update lived in the wild for 3 hours possibly longer tagging .sys files as malware

Should mbam alter it's default settings willingly to a realistic state,
Auto Quarantining is ultimately dangerous as people find out eventually,

Is reloading windows an acceptable circumstance when or if windows restore points fail ?

...Locking threads is a pitiful way to stifle feedback as a company you should do better at accepting peoples inquiries where ever they leave it,
...

Leaving them as they are is not a benefit to your customer or potential customer or anyone recommending your product,
Cheers.
I dunno, seems pretty darn good advice/helpful to me, at the very least debate/discussion worthy. Why would you stifle such discussion/debate?

Just my .02, YMMV.
My System SpecsSystem Spec
27 Jul 2014   #29

Win 7 Home Premium SP1 32 bit
 
 

Yes.. now back to your issue,, have you sorted it yet ? Did you reinstall ? or what is your plan of action ?
My System SpecsSystem Spec
27 Jul 2014   #30

windows ultimate 32bit
 
 

Quote   Quote: Originally Posted by Yard Dog View Post
Yes.. now back to your issue,, have you sorted it yet ? Did you reinstall ? or what is your plan of action ?
I basically reformatted my had-drive, wiping all the files and then I installed Windows 8 on it. Now it's working fine, but I'm going to have to get used to this Windows 8 thing. I'm not able to re-install Windows 7 for some reason. Oh well. I'm still able to do stuff so yeah. Thanks for all your guys' help.
My System SpecsSystem Spec
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 Malware scan turns into a bad situation




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