Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot boot to windows after using Malwarebytes

29 Jul 2014   #21
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote:
They did answer my questions but they seemed to be more concerned about where I posted.
@LBB:

MBAE (Malwarebytes Anti-EXPLOIT) is a different software product.
Your four questions related to Malwarebytes Anti-MALWARE (MBAM).

In order for your questions to receive prompt attention and response from the appropriate personnel, staff and forum experts, your post was moved to the correct forum section. That is all.

Think of it like this: If a user were to post in EightForums.com with a question about Windows XP, would it not be advisable to move the post to the right forum section for attention by the right experts and forum helpers who deal with Windows XP, or to ask the user to post in the correct forum?

Or, closer to home, even sevenforums.com has different sub-forums. So, a question about Security needs to be posted in the Security section, not the Browser section, or the Windows Updates section, or the Sound and Audio section, or somewhere else.

It's not a big deal. We just tried to explain what was done and why.


Cheers,


My System SpecsSystem Spec
.

29 Jul 2014   #22
DavidE

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
They did answer my questions but they seemed to be more concerned about where I posted.

Their reply.

https://forums.malwarebytes.org/inde...two-questions/


  • Moderators
  • 669 posts
  • Gender:Male
  • Location:Bat Country
  • Interests:radio propagation, baseball history, rock music, useless trivia, spirited debates, BEER
Posted Yesterday, 11:16 PM
1. Yes
2. Quarantining for scan should NOT be set to automatic for scanning. You should choose to quarantine something rather than doing it automatically.
3. Yes
4. I presume you are speaking about Saturday's incident without actually mentioning it by name. Default quarantining is being reviewed.

FYI...updating and scanning was safe on Saturday early evening (may even be late afternoon, depending on where you are). Bottom line is that it's handled. and was a very isolated incident.


I hope this is help for some. It helped me.
Here is another MBAM forum thread regarding Quarantining with some interesting info.
https://forums.malwarebytes.org/inde...72609-problem/

I'm not sure what is the best setting to use for real-time (in the v2 Advanced Settings).
My System SpecsSystem Spec
29 Jul 2014   #23
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you David.
I'm always with my computer when I do the scan and I now have Quarantining unchecked so hopefully I will stay out of problems.
My System SpecsSystem Spec
.


30 Jul 2014   #24
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Well I have 4 machines running Malwarebytes PRO and I never knew there was an issue until now (WED AM). Mine scan everyday. I will continue using the product as an advanced user I know this kind of thing can happen.
My System SpecsSystem Spec
31 Jul 2014   #25
B3astiie

Windows 7 64 bit
 
 

Hey guys, I never received a fix for my issue, I just backed up my pictures and restored to factory settings. Thanks for all your help and concerns, I appreciate it.
My System SpecsSystem Spec
31 Jul 2014   #26
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry B3astiie we kind of left you guessing. I was lucky I didn't get hit but I was somewhat angry that some members did get the problem.

What other security programs do you use?

What you did or a Clean Install is about the best way out of the problem you had.
Glad you got it fixed.
My System SpecsSystem Spec
31 Jul 2014   #27
B3astiie

Windows 7 64 bit
 
 

I normally just use malwarebytes and nothing else. To be honest it was bad luck too, I had just open it and got the update right when they sent it out and right after my pc was shot. But I know mistakes happen so it's no biggie, I just reset it.

Wonder if they would give me a free version of the paid one since I still rock with them? lol Thanks guys.
My System SpecsSystem Spec
31 Jul 2014   #28
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by B3astiie View Post
I normally just use malwarebytes and nothing else.
.....
Wonder if they would give me a free version of the paid one since I still rock with them? lol Thanks guys.
You should have one real-time AV program running (free pgms: Avast, AVG, or MSE).

You should ask Mbam - it would be great customer service to give all 10 users of confirmed incidents a lifetime license. It's their business, it's their call. It won't hurt to ask though.

Bill
.
My System SpecsSystem Spec
Reply

 Cannot boot to windows after using Malwarebytes




Thread Tools





Similar help and support threads
Thread Forum
Malwarebytes has a new software- Malwarebytes Anti Exploit
has anyone installed this? https://www.malwarebytes.org/antiexploit/ I got an email from Malwarebytes about it I just installed the free version on my windows 8 and windows 7 test machines so far I am not seeing any problems but then again I just installed it :P anyone else try it?
System Security
Malwarebytes found 3 objects in Windows 7 Professional ISO
6 months ago my friend gave me the ISO from the tech company he works at, but the download link is invalid now. So I used the ISO that I had saved on my old laptop from when I initially downloaded it. I copied the ISO onto this, my main PC built 6 months ago, and ran Malwarebytes on it and 3...
System Security
Is Windows Defender needed if using Malwarebytes Pro?
Hi all, As in the subject line really - is Windows Defender needed (or desirable) when Malwarebytes Pro is installed and all its protection is enabled? Cheers John
System Security
AVG v Malwarebytes and Windows Defender
I am running windows7 Home Premium together with AVG 2012 (Paid version) plus Malwarbytes. I was recomended to run Malwarebytes in addition to AVG by a ('Computer Expert'...) he told me that whilst AVG stopped virus, it did not stop malware but Malwarebytes did. I am not so sure so would...
System Security
Windows 7 with Norton 2010 & Malwarebytes ?
For starters do you think both of those would be good enough for security ? Now on to my issue.. currently I'm trying to download this game CABAL Online... It's a pretty decent free 2 play with the option of buying cash shop items but when ever I finish download, it appears that Norton cannot...
System Security
Malwarebytes causes issues in Windows 7.
I recently installed malwarebytes anti-malware free edition and ran a scan. It detected only one problem. Off the top of my head it was something relating to a dll file. I removed the "infection"... However it turnsout I have just deleted some sort of sytem file without knowing. Now I can't...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App