Intermittent: Kasperky licence report as invalid


  1. arjfca
    Posts : 363
    windows 7 Pro x64
       New #1

    Intermittent: Kasperky licence report as invalid


    Hello

    I understand that this may not be the proper forum, but I don't get to much support from Kaspersky and the forum. A similar post has been done on Kaspersky forum at least three time in the past. Problem is un-resolved.

    Problem: Every few day, I get a problem with Kaspersky Internet Security. My licence is mention as invalid. When it occur, I can't do a test nor update the software

    This licence should be still valid for 8 month and is install on three systems (licence good for three)

    When the problem occur, I need to uninstall and reinstall Kaspersky. Kaspersky do accept my licence code number every time that I do reinstall.

    Any idea what could cause the problem?

    Martin :)
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Martin...it could be related to your 0xF4 BSOD we are working on - it is very common to have antivirus issues from BSOD, and also cause them too. I recommend we get to the bottom of the BSOD first, and then tackle the Kaspersky issue if it still exist.

    Driver Verifier will help us get to the bottom of the issue.
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  4. arjfca
    Posts : 363
    windows 7 Pro x64
    Thread Starter
       New #3

    Did succeed to comminicate with Kaspersky team.

    Got a link to install latest version 15. So far Kaspersky is running without a flaw
      My Computer
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