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Windows 7: Command Center wants to make changes to my computer, can't click no

11 Aug 2014   #21
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by uapaul View Post
Download avastclear.exe on your desktop

Should I move it from my downloads to my desktop? I can't save files when I download them.
It honestly should not matter. Just open it, it will prompt you to restart in safe mode. Do so.

If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!) If you cannot find the avast folder under c\program files that is fine, just do not select a folder then.
Click REMOVE
Restart your computer

Have you done tfc like I asked?


My System SpecsSystem Spec
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11 Aug 2014   #22
uapaul

Windows 7 Home Premium 64bit
 
 

No, I thought that I should remove the avast remnants first
My System SpecsSystem Spec
11 Aug 2014   #23
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by uapaul View Post
No, I thought that I should remove the avast remnants first
Ok that is fine. Do that. After you get booted back up. Hit no (if you can) on the uac prompt for command center.
My System SpecsSystem Spec
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11 Aug 2014   #24
uapaul

Windows 7 Home Premium 64bit
 
 

Should I run the scan before I restart in safe mode? whoops dont mind this I didnt see your reply when I typed this
My System SpecsSystem Spec
11 Aug 2014   #25
andrew129260

Windows 10 Pro
 
 

(Wait a second after you see my reply and refresh a few times before replying. Sometimes I edit my post a few seconds later.)

Since your having problems with saving files..........tfc might be hard to run.

Try another web browser like internet explorer since I see you are using chrome. See if that allows you to save tfc to your downloads folder or desktop.

Here are the directions again:


1.) Please download and save the file TFC by Old Timer. Again, save the file to your downloads folder or your desktop. Do not run it.

Downloading TFC


2.) Close your programs before running this tool. TFC will close ALL open programs.

3.) Browse to where you saved tfc. Right click on tfc.exe and choose Run As Administrator.

4.) Click the Start button to begin the cleaning process and let it run uninterrupted to completion. When it finishes it will say total files cleaned, and the start button will be grayed out. Click exit.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec
11 Aug 2014   #26
uapaul

Windows 7 Home Premium 64bit
 
 

When I restarted in safe mode, I realized had no idea where the avast files are. So I restarted in normal mode (command center message didn't pop up in safe mode) and I wonder if it it's ok to just search for the files and delete them myself. Here's a picture of what I found with the name avast: I was dumb and forgot that I can't press print screen twice and have two different pictures, theres more that the search found but not much.


Attached Thumbnails
Command Center wants to make changes to my computer, can't click no-avast-search.png  
My System SpecsSystem Spec
11 Aug 2014   #27
andrew129260

Windows 10 Pro
 
 

Did you read what I posted here? You need to slow down a little bit here.

Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by uapaul View Post
Thanks for sticking with me so far, I just want to be cautious, do I need to have avastclear saved to my desktop or can I just run it from my downloads
No problems with being cautious I would follow the directions on the page:

How to uninstall our software using avastclear:
Download avastclear.exe on your desktop
When you open the tool it may prompt you to restart in safe mode. That is fine. Do so.
If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!) If you cannot find the avast folder under c\program files that is fine, just do not select a folder then.
Click REMOVE
Restart your computer
My System SpecsSystem Spec
11 Aug 2014   #28
uapaul

Windows 7 Home Premium 64bit
 
 

In the safe mode program there wasnt a way for me to search with keywords for items ( I could browse for it but that would take forever and the files that I found in the search are in different places) I'm pretty sure I installed avast in the default place, but all of these remnants of avast are in different folders.
My System SpecsSystem Spec
11 Aug 2014   #29
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by uapaul View Post
In the safe mode program there wasnt a way for me to search with keywords for items ( I could browse for it but that would take forever and the files that I found in the search are in different places) I'm pretty sure I installed avast in the default place, but all of these remnants of avast are in different folders.
Please read what I said and slow down. You are posting to quick. Read everything I state and keep asking questions if need be, but make sure you are reading each response. I did not ask you to search for avast. I asked you to launch the utility, it then prompts you to restart in safe mode. Do so. Then when the utility opens, click the browse button ... and choose C\program files (check both programs files folders if you have two) and look for the folder called Avast. If it is not there, do not choose a folder and exit out. Then click uninstall.

See screenshots and do in order:



My System SpecsSystem Spec
11 Aug 2014   #30
uapaul

Windows 7 Home Premium 64bit
 
 

I don't have a folder called avast in either of my program files. I do have a folder called Avast Software in my Program Data folder, should I choose that folder and uninstall it?
My System SpecsSystem Spec
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 Command Center wants to make changes to my computer, can't click no




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