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Windows 7: Got virus, cannot boot Windows, please help

13 Aug 2014   #1
Tyndras

Windows 7 Home Premium 64bit
 
 
Got virus, cannot boot Windows, please help

So here's the story:
My computer got a virus, I started it the next morning and I couldn't boot it to Windows. I could only be led to Asus Preload Wizard (I own an Asus G75VW). This wizard says it will delete all my files. I have many files I would like to not have to wipe, and so I've tried many ways to repair my computer.

I made a repair DVD, cleaned up some viruses, and then nothing changed. I followed a guide that told me to get an installation disk of windows, so I got one of my version (Windows 7 Home Premium), but I got 64 bit, and I'm not 100% sure my computer is 64 bit. But I managed to get my computer to recognize that, and I went to the Repair part of the Windows 7 installation. And there is a list of OS to repair, but it is empty. So it tells me to 'Load Drivers'. I don't know what this means, and I don't know what drivers to load.

When I browse my computer to find the drivers, all my files seem to be intact, but on the D: drive now instead of on C:, which is strange(I have two HDDs, my data is normally on C.

So now I am really at a loss at what to do. It seems my only options are to repair windows, which I can't find the drivers for, or back up all my files and then do the Asus Recovery thing, or reinstall Windows. If I reinstall windows, will my old data be wiped?

If I was unclear or forgot to provide any useful info, please tell me. I'm at a loss really, and any help would be very very very greatly appreciated. Thank you!

Also, in BIOS if I boot up in Windows Boot Manager, no matter what option I choose, even through F8, I'm led to Asus Preload Wizard.

EDIT: Pardon my terminology, I don't have 2 hard drives, just C and D partitions


My System SpecsSystem Spec
.
13 Aug 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

How do you know so sure it's a virus?
What error message if you try to boot normally?

C and D are just drive letters. It's defined in the current running OS. So in recovery environment the drive letters can be different.

Do Command Prompt at Startup to enter "command prompt". There do:
Code:
diskpart
select disk 0
list part
list vol
exit
How many partitions do you see? What is purpose of each?
How many volumes? (not interested in DVD and external usb disks)
My System SpecsSystem Spec
Reply

 Got virus, cannot boot Windows, please help




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