How do I fix my Windows Firewall?

Good we are all clean there. :) Great job! The below looks like a lot, but it should not take more than 1 hour total. Depending on how many files are on your pc. If you have a ton of data the scan may take a bit.

Now lets do a few more checks to make sure you are clean.


1.) Download herdprotect: (choose the portable version)

Download herdProtect - Free Anti-Malware Platform

2.) Run the scan.

3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log. You may then close out when the log is uploaded.

Attached Images




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Let see what else is going on here:

1.) Download malwarebytes anti malware found here:

https://www.malwarebytes.org/

Choose the Free version download.

2.) After it downloads, run the installation and install it.

3.) After install, open malwarebytes.

Choose to update now.



When your updated, you should see something like this in the screenshot:



4.) Then choose to run a scan after updates complete.



5.) After the scan completes, Remove anything found. Restart the computer.

6.) Open malwarebytes. Click the history button.

Then Click on application logs.


Choose the latest scan log, and click the view button.





Click on the export button, then choose text file. Save it somewhere.


7.) Post your results by using the paperclip and upload the log.

DoeZ said:

Here's the log from that HOG scan...

HOG? Do you mean herdprotect?

If you already have malwarebytes installed, that is fine. Just make sure it is updated and then run a scan. Let me know if it finds anything.

ya, once the hour or so is up run herdprotect again and I will look at the log.

Sometimes you have to place a check in the log, then click export. Your doing fine. :) Did malwarebytes find anything?

Try to follow the directions again and see if you can export the log.

Also, is there a reason you use bit torrent?

Just to let you know, bit torrent for downloading music and tv shows, movies etc is illegal. A lot of illegal things with torrents cause viruses and malware. Not all torrent programs are bad, but 80% of things you find/download with torrents are illegal. Torrent clients imho should never be installed on a pc. Anything you download from there you have no idea where it came from, who modified it etc. I highly suggest uninstalling it.

Also, If your daughter also uses your pc, I suggest creating a separate user account with standard user rights. They will get there own windows desktop when logging on, and will have there own documents folder, pictures etc.

User Account - Create

Some good windows articles to read:

http://windows.microsoft.com/en-us/w...#1TC=windows-7

http://windows.microsoft.com/en-us/w...#1TC=windows-7

http://windows.microsoft.com/en-us/w...#1TC=windows-7

Each family member should have a separate account.


I believe you are clean, the last thing I would like you to run is tfc and sfc scan now:


Make sure your data is backed up either on an external hard drive or somewhere else before proceeding: (Just a precaution, have not seen anything bad ever happen with this but its a good idea, as you should always have a backup of your data. Sometimes malware moves your personal files to temp folders, which this tool cleans- but seeing as you are clean you will be fine.)

1.) Please download and save the file TFC by Old Timer. Again, save the file to your downloads folder or your desktop. Do not run it.

Downloading TFC


2.) Close your programs before running this tool. TFC will close ALL open programs.

3.) Browse to where you saved tfc. Right click on tfc.exe and choose Run As Administrator.

4.) Click the Start button to begin the cleaning process and let it run uninterrupted to completion. When it finishes it will say total files cleaned, and the start button will be grayed out. Click exit.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

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Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations

OR

Corrupt files were found, and windows was unable to fix them.

OR

Corrupt files were found, and windows successfully repaired them