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Windows 7: Burnt out from error error error! Time to go back to Paper.

02 Sep 2014   #31
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by Elljay View Post
Quote   Quote: Originally Posted by Anak View Post
I got busy last night and couldn't get to a computer.

Quote   Quote: Originally Posted by Elljay View Post

Yes Anak, as we speak.
When I pressed it, it is just making a loud beeping noise and shows F11...System Recovery on the left hand bottom of the screen.
Did it look like this:
Attachment 331661


Or did it look like a minimized title bar like this? Attachment 331662

Disregard the words I'm only using this as an example, yours would say system recovery where it says magnifier settings.

If it is, click on it to open and see if it looks like the upper attachment, if it does, click on system recovery at the bottom of the left panel to start the factory restore process.

But, you may want to go here and either read and or print the instructions before you start. From my #14 post:
You'll know your at the right place when you see this:
Quote:
Recovery from the startup screen (during system boot)
If Windows 7 does not open correctly, perform the following steps to recover the computer:
Do or are you using another machine as you're working on this one?
Hi Anak. No it does not look like that.
I was under the impression that I could make a repair Disc from someone elses machine as long as it was either 64 bit or 32 bit.
So I made the disc using my brother-in-laws Acer win7 64bit Laptop.
It looks like this...
#1 I can run Startup Repair... but it eventually says it can't be fixed automatically.
#2 attachment, Recovery management is where the links do not work to do a Factory Restore.
#3 attachment shows I can open the command prompt...and it is blinking.
(maybe that doesn't mean anything.)


My System SpecsSystem Spec
.
02 Sep 2014   #32
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by Elljay View Post
Quote   Quote: Originally Posted by Anak View Post
I got busy last night and couldn't get to a computer.

Quote   Quote: Originally Posted by Elljay View Post

Yes Anak, as we speak.
When I pressed it, it is just making a loud beeping noise and shows F11...System Recovery on the left hand bottom of the screen.
Did it look like this:
Attachment 331661


Or did it look like a minimized title bar like this? Attachment 331662

Disregard the words I'm only using this as an example, yours would say system recovery where it says magnifier settings.

If it is, click on it to open and see if it looks like the upper attachment, if it does, click on system recovery at the bottom of the left panel to start the factory restore process.

But, you may want to go here and either read and or print the instructions before you start. From my #14 post:
You'll know your at the right place when you see this:
Quote:
Recovery from the startup screen (during system boot)
If Windows 7 does not open correctly, perform the following steps to recover the computer:
Do or are you using another machine as you're working on this one?
Hi Anak. No it does not look like that.
I was under the impression that I could make a repair Disc from someone elses machine as long as it was either 64 bit or 32 bit.
So I made the disc using my brother-in-laws Acer win7 64bit Laptop.
It looks like this...
Yes, I am using another machine to communicate here. I have a little Acer Netbook.
Although it gets hard on my eyes, it is better than nothing.
It is beside my crashed HP.

OK. I will go and read the material you linked me to.
Thanks Anak.
My System SpecsSystem Spec
03 Sep 2014   #33
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok looks like you are getting somewhere the Ubuntu screen - I have got this post really late - looks fairly normal though I have never had that happen.

The Kaspersky should just run after getting you permission I have no idea what is going on there either.

Smacks of something wrong with the motherboard but I am just grabbing at straws here Anak's approach is what I would be going with
My System SpecsSystem Spec
.

03 Sep 2014   #34
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Ok looks like you are getting somewhere the Ubuntu screen - I have got this post really late - looks fairly normal though I have never had that happen.

The Kaspersky should just run after getting you permission I have no idea what is going on there either.

Smacks of something wrong with the motherboard but I am just grabbing at straws here Anak's approach is what I would be going with
That's OK. No worries ICit2lol. I needed a rest from this anyways.
Been playing in the Chill Out Room.
Yes OK. I went to Kaspersky Forum and asked what's up with that.
I don't have response yet.
Yes, I think Anak's approach is less confusing for me at the moment. I still appreciate your help and thanks for your time.
My System SpecsSystem Spec
03 Sep 2014   #35
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes mate that forum is very slow at responding I use it as last resort because it is so slow.

But keep plugging on eh?

PS take a look at these this is how it should go
http://support.kaspersky.com/8093 then read this
http://support.kaspersky.com/8097
My System SpecsSystem Spec
03 Sep 2014   #36
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Elljay View Post
#3 attachment shows I can open the command prompt...and it is blinking. (maybe that doesn't mean anything.)
It just might.

I saw this earlier, but hesitated because I didn't know if you could get to a command (CMD) prompt. Its from the last post on this page: How do I RESTORE my system to the original factory settings - HP Support Forum - 50113

There are some differences that I will get to in a moment, but I wanted to show you her way.
From CherylG:
Quote:
1. Right-click on "Computer" icon and select manage.
2. This will launch the Microsoft Management Console.
3. On the left side of the MMC, click on "Disk Management" and it will show you all of the partitions.
4. Right-click on the "HP Recovery" partition and select "Mark as Active Partition."
5. When the warning prompt appears, select "Yes" - Reboot and it will automatically boot into the Recovery Manager (without pressing F11).
Note   Note
Because you can't get to the Desktop to get to the "computer" icon to get to the Microsoft Management Console, I'll make the changes so you can get there with a CMD prompt.

Step #3 has become step #2a in the first, and second attachment, because of that the numbering has changed.

If you remember, please take a picture of the Disk Management after it populates, and if this works, after the recovery process. I'm very curious as to what is showing.

When you reboot to start the recovery process in step 4, I don't know if the recovery program will ask you if you want to backup your settings and Files. Since you already have backed them up that's your call if you want to make a second backup or not; Because of the condition your machine is in, the optical drive may not work or you could send it to that shiny new external drive.

I'm unfamiliar with HP products, If you can't mark the recovery partition active we're going to have to try diskpart or something similar.

If this doesn't work, we'll have to go with either a repair or clean install.

1. Open your command (CMD) prompt, type in mmc at the blinking cursor and touch the Enter key. You will probably see a User Account Control (UAC) box pop-up, click on yes, allow this program to make changes.

1a. If you don't see the UAC, it should go directly to the console.

2. This will launch the Microsoft Management Console. On the left side of the MMC, click on "Disk Management"

2a. If it doesn't show Disk Management, please read the instructions on the attachment. Then click on Disk Management and it will show you all of the partitions after its done populating.

Burnt out from error error error! Time to go back to Paper.-ej3.jpg


You should see this without my notes and orange highlight, but please read my notes, and take picture here:

Burnt out from error error error! Time to go back to Paper.-ej4.jpg

3. Right-click on the "HP Recovery" partition and select "Mark as Active Partition."

4. When the warning prompt appears, select "Yes" - Reboot and it will automatically boot into the Recovery Manager (without pressing F11).


My System SpecsSystem Spec
03 Sep 2014   #37
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Yes mate that forum is very slow at responding I use it as last resort because it is so slow.

But keep plugging on eh?

PS take a look at these this is how it should go
How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk? then read this
How to start scan for viruses using Kaspersky Rescue Disk?
Hi Icit2tol. I found this video on you tube a few days ago.
Very good video, especially for beginners.
The Author is really clear and concise.
Kaspersky Rescue Disk - Download - Burn - Scan - - YouTube
My System SpecsSystem Spec
03 Sep 2014   #38
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes Eli it is probably better than us trying to explain it in a post
My System SpecsSystem Spec
03 Sep 2014   #39
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Yes Eli it is probably better than us trying to explain it in a post
Yes, ICit2lol, it probably is.
It's nice when one comes across a good video too.

Icit2lol, do you know much about UBUNTU?
I see I can find quite a few things about my computer.
I can find my files too etc... and a lot of folders I have no idea what they are.
(PC terminology??)
Would I be able to set my computer back to Factory Condition with UBUNTU?
Is there somewhere I can reach COMMAND PROMPT?
I was searching for that last time I had the disc in.
My System SpecsSystem Spec
03 Sep 2014   #40
Elljay

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by Anak View Post
Quote   Quote: Originally Posted by Elljay View Post
#3 attachment shows I can open the command prompt...and it is blinking. (maybe that doesn't mean anything.)

If this doesn't work, we'll have to go with either a repair or clean install.
[/NOTE]
1. Open your command (CMD) prompt, type in mmc at the blinking cursor and touch the Enter key. You will probably see a User Account Control (UAC) box pop-up, click on yes, allow this program to make changes.
Hi Anak. I opened Command Prompt and typed in mmc.
It told me that 'mmc' is not recognized as an internal or external command, operable program or batch file.


Attached Images
Burnt out from error error error! Time to go back to Paper.-command-mmc.jpg 
My System SpecsSystem Spec
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 Burnt out from error error error! Time to go back to Paper.




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