Son duped! How do I know if computer is infected by infosis.net scam?

Hi Everyone,

Thanks again. I am not at the hospital at the moment. I had a couple hours in the wee morning to have done everything short of the Windows reinstall and found nothing except a something related to something called pup.optional.spigot.A and a conduit toolbar, which I suspect were both pre-existing and unrelated to this incident. I didn't find anything related to TeamViewer, Ammyy, or ShowMyPC. Is it possible that any of these could still be in a stealth mode that I cannot detect as a layman?

I noticed from a similar post in July 2014 titled infosis.net- should I be comcernedthat I ran it? where Jacee suggested running some detection for keyloggers and other things using some different analyzing tools.

Should I do that as well (find someone to help me do that)? I'm really concerned about any possible financial account vulnerability.

Aimee

Just want to clarify that the other post and thread I am referring to, from July 2014, was from another member's experience (phoenixmark) and since his thread also involved the infosis.net web site, I reviewed it and noticed the recommendations from Jacee, who is clearly an expert.

The July 2014 similar thread by phoenixmark is titled infosis.net- should I be comcernedthat I ran it?

However, I don't have the technical expertise to be able to follow all of the recommendations/steps that were posted to phoenixmark's problem by Jacee on my own. That's where I' looking for help.

4normans said:

Hi Everyone,

Thanks again. I am not at the hospital at the moment. I had a couple hours in the wee morning to have done everything short of the Windows reinstall and found nothing except a something related to something called pup.optional.spigot.A and a conduit toolbar, which I suspect were both pre-existing and unrelated to this incident. I didn't find anything related to TeamViewer, Ammyy, or ShowMyPC. Is it possible that any of these could still be in a stealth mode that I cannot detect as a layman?

I noticed from a similar post in July 2014 titled infosis.net- should I be comcernedthat I ran it? where Jacee suggested running some detection for keyloggers and other things using some different analyzing tools.

Should I do that as well (find someone to help me do that)? I'm really concerned about any possible financial account vulnerability.

Aimee

4normans said:

Just want to clarify that the other post and thread I am referring to, from July 2014, was from another member's experience (phoenixmark) and since his thread also involved the infosis.net web site, I reviewed it and noticed the recommendations from Jacee, who is clearly an expert.

The July 2014 similar thread by phoenixmark is titled infosis.net- should I be comcernedthat I ran it?

However, I don't have the technical expertise to be able to follow all of the recommendations/steps that were posted to phoenixmark's problem by Jacee on my own. That's where I' looking for help.

Hi Aimee,

I see the thread you are talking about here,

infosis.net- should I be comcernedthat I ran it?

Let's let Jacee guide you through the next steps, I'll leave her a message to come and help you out.

Hold off till she get's here to guide you.

About not finding those programs, I know the Ammyy program claims it doesn't need to be installed to run, you may want to check your downloads folder as well as the desktop to see if any of those are located there while you wait for Jacee.