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Windows 7: The kids next door have hacked into our modem/computer!

17 Sep 2014   #1
billy667

windows 7
 
 
The kids next door have hacked into our modem/computer!

Help! I live in a duplex, basically a house subdivide into 2 separate apartments. We were informed by a neighbor that the kids living in the apartment next door have somehow managed to either Piggy back or hack into our Modem. Our IPS is a company named Time Warner & we have a internet cable connection. Both us and the kids next door have the same IPS. The problems we have: The computer will suddenly freeze. our connection will slow as to it takes anywhere from 45 seconds to 2 minutes for the page to load. We have had our passwords changed on our e-mail account's among other things. Before we knew the problem was originating from next door i brought the computer in to have it checked for viruses, malware, any technical problems & we were told the computer was fine. Thank you for reading our thread, any advice/help would be greatly appreciated.


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17 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

They would only be able to connect over WIFI, unless they are able to run a cable through your house.

Change your routers WIFI password, i can give you more advice on this if you wish.
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17 Sep 2014   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Probably this scenario ==>
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17 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Good Find whs
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17 Sep 2014   #5
DMHolt57

 
 

I think I would check the demark box where the cable has been split for the duplex, there may have been cable splitter added to the box that would split the signal...
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 The kids next door have hacked into our modem/computer!




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