New
#1
phone call from company representing windows says i have errors?
I received a call this evening saying I have many errors - events on my computer being sent to windows daily and they needed to help me fix them- the last part of their name was VAP- I never heard of them- has anyone? they had my windows id number=- well the first part of it- they guided me thru commands to show me the rest of my id number and they did read it all to me- they brought me to events page which said I had 24 thousand events!~ yikes! most of them seemed related to Bonjour Service. The guy then transferred me to his supervisor who wanted me to give him control of my computer. I was reluctant to do this and he became angry- I asked why can't u tell me what steps to take and I can do it? he asked Are u a technician? grrrr I told him I didn't feel comfortable to which he replied well hang up then and your computer will break ! I asked him if this was going to cost me money and he said maybe. I took his name and number and said I would get back to him. he kept wanting to know what antivirus I had and who installed it etc>>> I just didn't feel comfortable- has anyone had this happen or know if windows has such a company? I looked up the Bonjour Service and see that is installed on your computer when you download ITunes- I did find steps to remove it but haven't done so because I used iTunes. sigh- can anyone help me- why have I never been notified by my computer about these events?