Malwarebytes failing to run randomly.


  1. Cragg
    Posts : 3
    Windows 7 Home Premium 64bit
       New #1

    Malwarebytes failing to run randomly.


    I run Malwarebytes as my anti-virus software. Recently, it has been randomly turning off without a warning from windows. I can get it working again if I fresh install it and it works for a while but again randomly disappears from my system tray. When I try to re open it with the icon or through any other method, it fails to run. It gives me the loading mouse and then nothing happens. I checked Windows Event Viewer and there is a error related to Malwarebytes. The details of the error are as follows:

    Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532
    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
    Exception code: 0x40000015
    Fault offset: 0x0008d6fd
    Faulting process id: 0x8b4
    Faulting application start time: 0x01cfdf94b5cbd1c5
    Faulting application path: E:\Malwarebytes Anti-Malware\mbam.exe
    Faulting module path: E:\Malwarebytes Anti-Malware\MSVCR100.dll
    Report Id: f39ce4c7-4b87-11e4-bf6e-40167e2306ad

    I've run full system scans while Malwarebytes is working and I haven't found any viruses or other infections at all.
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello Cragg mate try running this Download Kaspersky Rescue Disk 10 it will scan from power up and will not involve Windows.
    Report back to us what you find if anything.

    Another one you might need to try is one of these the TDSS Killer is probably the best to run and it is usually the one we tell folks to use. Five free portable rootkit removers - TechRepublic
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  4. AdvancedSetup
    Posts : 61
    Windows 7 Pro x64
       New #3

    Just an FYI that MBAM is not an antivirus and you should be running a full fledged antivirus alongside of MBAM.

    Can you try uninstalling your current version and then install the latest beta and try to scan with it.

    Malwarebytes Anti-Malware 2.0.3 Beta Test
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Well I agree I was just thinking maybe the MBAM got fouled up with something when the OP first installed it.

    So if you Cragg want to install one and if you need a free one mate look through these
    Probably the Best Free Security List in the World - Part I < go to page 2 there are tons I have tested a lot of thee and Bitdefender, Avira, Avast are in my mind good I am not a fan of AVG, Trend, or Norton (if you are going for a paid for)

    Personally I run Kaspersky ISS 2015 and it costs me $0.13 a day and it has an excellent safe money feature. I also run the paid for MBAM too real time but the choice is yours
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