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Windows 7: CryptoWall Ransomware, Please Help To Decrypt Files.

12 Oct 2014   #1
Exlans

Windows 7 Enterprise 64-Bit
 
 
CryptoWall Ransomware, Please Help To Decrypt Files.

Hello There, I am not sure if this is the right section to Post my problem,

I Got a CryptoWall Virus, So they Encrypted all my files and blackmail me to Decrypt them back, So Does anyone knows any way to Decrypt this ?
Please anyone can help, It's Excel and Word Work Files.
Once they do this Encrypted they delete Previous Versions, Restore Point and Windows Shadow Copies, I tried everything,
1-I run scan from Dos, by Kaspersky-Rescue-Disk-10.
2-Boot into Safe Mood with Network and Download Safety Online Scanner from Microsoft.
3-Then Downloaded and Scanned PC with RogueKiller.
4-Then Malwarebytes and Scanned PC.
5-Then I tried ShadowExplorer To Look if there any Previous Versions in Folders but got nothing.

For Sure i tried normal Methods, By changing the file extension, Copy it to another PC, Reinstall Office.

So Please Any one can Help in this, i have looked up and i found a lot of methods they say what i said so please can you help.




This the TxT they left in each folder

What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)


What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.


How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 - public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.


What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.


For more specific instructions, please visit your personal home page, there are a few different addresses pointing to your page below:
1.https://kpai7ycr7jxqkilp.torminater.com/hcL5
2.https://kpai7ycr7jxqkilp.torchek.com/hcL5
3.https://kpai7ycr7jxqkilp.way2tor.com/hcL5

If for some reasons the addresses are not available, follow these steps:
1.Download and install tor-browser: http://www.torproject.org/projects/torbrowser.html.en
2.After a successful installation, run the browser and wait for initialization.
3.Type in the address bar: kpai7ycr7jxqkilp.onion/hcL5
4.Follow the instructions on the site.


IMPORTANT INFORMATION:
Your personal page: https://kpai7ycr7jxqkilp.torminater.com/hcL5
Your personal page (using TOR): kpai7ycr7jxqkilp.onion/hcL5
Your personal identification number (if you open the site (or TOR 's) directly): hcL5


My System SpecsSystem Spec
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12 Oct 2014   #2
Shimshom

Windows 7 Ultimate x64
 
 

Unfortunately there's nothing you can really do if you wish to have your files back short of paying. I know they managed to help people who were infected by Cryptolocker so they can go to the site (https://www.decryptcryptolocker.com/) and get their keys but no idea if they can help you as it's CryptoWall
My System SpecsSystem Spec
12 Oct 2014   #3
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Suggestion

My System SpecsSystem Spec
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12 Oct 2014   #4
Exlans

Windows 7 Enterprise 64-Bit
 
 

Thanks Shimshom I will check it out.
Thanks Callender, I will check it out.
My System SpecsSystem Spec
13 Oct 2014   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
14 Nov 2014   #6
Shimshom

Windows 7 Ultimate x64
 
 

Unfortunately too many people only bother with back up after the fact and have to learn the hard way why they should always do it. I also have friends who were told time and again to have backups and preferably more than one yet totally ignore it and continue to click on links and popups and opening email attachments even when their AV tells them not to so it's basically impossible to eliminate such stupidity and I suspect you'll continue to be asked to help people who got infected
My System SpecsSystem Spec
06 Feb 2015   #7
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Probably your best bet is to make a System Image on a regular basis. I keep mine on an external HD & keep 4 or 5 earlier images in case I inadvertently back up one with a virus/malware. The external HD is only on when I use it, otherwise it's not connected. In a case like ransomeware, it can be a lifesaver for your system & files.

Backup Complete Computer - Create an Image Backup
My System SpecsSystem Spec
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 CryptoWall Ransomware, Please Help To Decrypt Files.




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