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Windows 7: Malawarebytes removed Astromenda but what damage has been left?

21 Oct 2014   #21
Jay1978

Windows 7 Professional
 
 

File is attached. By the way malawarebytes warnings have resumed blocking that fff5ee site.




Attached Files
File Type: txt OTL3.Txt (117.9 KB, 4 views)
My System SpecsSystem Spec
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21 Oct 2014   #22
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Ok. Thanks for letting me know. Let me check into that while you run another MBAM scan and I am going to have you run an ESET online scan. That scan alone can take quite a bit of time to run. You may let it run overnight if necessary. Please pay close attention to my MBAM instructions since I have tweaked them to meet my needs.

Malwarebytes 2.0, please run a Threat Scan

  • Click on the Dashboard tab and to the right of Database Version, click the Update Now >> link.
  • After the updates complete, click on the Settings tab at the top then click on Detection and Protection.
  • Under Detection Options, make sure all 3 options are checked.
  • Just below that, under Non-Malware Protection, click on the drop down arrow under PUP (Potentially Unwanted Program) detections: and choose Treat detections as malware.
  • Click on the Scan tab at the top, then click on the Scan Now >> button. (There is also a Scan Now >> button on the Dashboard you can click as well.
  • If you are offered to update again, go ahead and click the Update Now >> button. Once complete, the Threat Scan will begin.
  • When the scan is complete, if there have been any detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


Post log:

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go >>HERE<< then click on:

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the icon to install.

    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on:
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    1. Scan for potentially unwanted applications
    2. Scan for potentially unsafe applications
    3. Enable Anti-Stealth Technology
  • Now click on:
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed make sure you first copy the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic.
  • Now click on:
    (Selecting Uninstall application on close if you so wish)
My System SpecsSystem Spec
21 Oct 2014   #23
Jay1978

Windows 7 Professional
 
 

Before I go further I just wanted to let you know that there was a program called HitManPro running that I originally tried to use to get rid of the issue. I'm assuming I should uninstall that as well? It runs some kind of scan at startup. That scan found no threats but 1 trace in a host file. Please advise. Thanks
My System SpecsSystem Spec
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21 Oct 2014   #24
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Yes. Please uninstall Hitman Pro.
My System SpecsSystem Spec
21 Oct 2014   #25
Jay1978

Windows 7 Professional
 
 

I could not find a way to uninstall it. It wasn't listed on program files to uninstall. I went to C drive and deleted the folder and program. Does that suffice in any way?

If the scan will take long I will definitely perform it over night.
My System SpecsSystem Spec
21 Oct 2014   #26
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Yes that is fine. Go ahead and delete the desktop icon if left behind.

ESET can take forever (it seems). Just make sure that the power cord is attached and check it in the morning to save the log if you don't have time to post it before heading off to work.

I do have to work early tomorrow and I work long days. So just to let you know I'll be online before work to check, then later in the early evening after I return from work.
My System SpecsSystem Spec
21 Oct 2014   #27
Jay1978

Windows 7 Professional
 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 10/21/2014
Scan Time: 8:47:20 PM
Logfile: scan.txt
Administrator: Yes
Version: 2.00.3.1025
Malware Database: v2014.10.21.11
Rootkit Database: v2014.10.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jason Mayor
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 352587
Time Elapsed: 6 min, 11 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
21 Oct 2014   #28
Jay1978

Windows 7 Professional
 
 

BTW thank you very much for assisting me. I can see this can be a big nightmare. What makes you guys want to do this?
My System SpecsSystem Spec
21 Oct 2014   #29
Jay1978

Windows 7 Professional
 
 

I cant get it to run. The pop up box shows up for ESET but its completely empty. Nothing happens. I am using explorer to do this and I shut down the firewall. Please advise! Thanks!!
My System SpecsSystem Spec
22 Oct 2014   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Look on your Desktop and see if Eset put a icon.
My System SpecsSystem Spec
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 Malawarebytes removed Astromenda but what damage has been left?




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