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Windows 7: Malawarebytes removed Astromenda but what damage has been left?

25 Oct 2014   #41
Jay1978

Windows 7 Professional
 
 

Her protect first scan attached.




Attached Files
File Type: txt Scan_2014-10-25-20-19.txt (11.4 KB, 6 views)
My System SpecsSystem Spec
.
25 Oct 2014   #42
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Hi Jay,

I'm back. Please do the following:

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.
Run FRST.exe/FRST64.exe and click Fix only once and wait
The tool will create a log (Fixlog.txt) in the folder, please attach to your next reply.


Attached Files
File Type: txt fixlist.txt (691 Bytes, 13 views)
My System SpecsSystem Spec
25 Oct 2014   #43
Jay1978

Windows 7 Professional
 
 

I cannot understand where to put the fix list. I am placing it in the FRST folder but it wont work. Please clarify where this list needs to go.

Thanks
My System SpecsSystem Spec
.

25 Oct 2014   #44
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Oh! My apologies.....

FRST is on your desktop as shown below:

Running from C:\Users\Jason Mayor\Desktop

Click on fixlist.txt in my last post.
You will be asked where to save it. Choose desktop.
Next > click to open the FRST tool that is found on your desktop.
Once open, click on the Fix button.

FRST will detect the fixlist.txt that is found on the desktop and do the work for you, then it will produce a log.
My System SpecsSystem Spec
25 Oct 2014   #45
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Jay,

Let me know if you are having trouble saving the file to your desktop.

When you click on the attached file, you will need to click on the Save File dial button to save it to your desktop where FRST is located.
My System SpecsSystem Spec
25 Oct 2014   #46
Jay1978

Windows 7 Professional
 
 

thanks . log attached.


Attached Files
File Type: txt Fixlog2.txt (1.6 KB, 5 views)
My System SpecsSystem Spec
25 Oct 2014   #47
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

That looks really good! I am going to have you run the following scan as well to ensure we got it:

  • Download RogueKiller for 64bit and save to your Desktop.
  • Quit all programs (including closing your browser).
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Windows 7, right-click and select Run as Administrator to start
  • Start RogueKiller.exe
  • Wait until Prescan has finished
  • Click on Scan.
  • Wait until the Status box shows "Scan Finished"
  • Click on Delete
  • Wait unit the Status box shows Deleting Finished
  • Click on Report and copy/paste the content of the Notepad
  • The log should be found in RKreport[1].txt on your Desktop
  • Close RogueKiller
My System SpecsSystem Spec
25 Oct 2014   #48
Jay1978

Windows 7 Professional
 
 

report attached


Attached Files
File Type: log RKreport_DEL_10252014_220129.log (3.1 KB, 4 views)
My System SpecsSystem Spec
25 Oct 2014   #49
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Thank you, Jay.

Did you re-enable Microsoft Security Essentials? If not, please do so now.

Are you still experiencing any symptoms from Astromenda?
My System SpecsSystem Spec
26 Oct 2014   #50
andrew129260

Windows 10 Pro
 
 

jay1978, have you ever downloaded akelpad text editor?

Or have seen anything like zpm.exe?
My System SpecsSystem Spec
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 Malawarebytes removed Astromenda but what damage has been left?




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