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Can't un-install Norton Security scan, computer crashing
I have tried many ways to un-install Norton Security scan from my windows 7 acer computer. However, I haven't had any luck. Every time I try to un-install norton from my control panel it says that it is running and that i need to close it out before trying to uninstall it. Well, I've pulled up my task manager and it isn't showing me that it's running anywhere. I have used the Norton removing tool. However, it had no effect on uninstalling it. I also tried using the tool in safe mode. No luck. Also, my computer keeps crashing with a blue screen.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC806109E0
BCP2: FFFFFFFFC0000185
BCP3: 00000000A274B880
BCP4: FFFFF900C213C228
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102114-32261-01.dmp
C:\Users\shorty\AppData\Local\Temp\WER-80075-0.sysdata.xml
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Last edited by ashley121295; 21 Oct 2014 at 14:41. Reason: more information