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Windows 7: "Spyware and unwanted software protection" issue

29 Oct 2014   #11
Larnika3511

64-bit Windows 7 ultimate
 
 

YAY! Thank you SO much! No more action center messages! I REALLY appreciate the time you both gave to help me resolve this issue. I am forever grateful. Have a good day!


My System SpecsSystem Spec
.
29 Oct 2014   #12
Tookeri

Windows 7 Pro 32
 
 

Great! Please also inform what you did to solve it as that may help others that find this thread in the future.
My System SpecsSystem Spec
29 Oct 2014   #13
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Tookeri View Post
Great! Please also inform what you did to solve it as that may help others that find this thread in the future.
Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by Tookeri View Post
Disable Windows Defender. You can't have both active.
That is wrong-you most certainly can use both at the same time. Windows 8 and above windows defender is an antivirus, so then you would not want to use both. But in windows 7 and below it is just antispyware. You can certainly use both at the same time with no problems.

I am concerned at the messages you are receiving, it is especially odd that avast says everything is fine.

First,

I would uninstall avast as normal trough control panel uninstall a program; and then use the removal utility outlined here:

Avast - Uninstall Completely

Once this is done, reinstall avast antivirus.

Then restart and check windows security center.

If you are still having problems after doing the above, please post these logs:
since they did not post the logs, I believed the above fixed it.
My System SpecsSystem Spec
.

29 Oct 2014   #14
Larnika3511

64-bit Windows 7 ultimate
 
 

Correct. For the action center security messages, I followed Andrew's instructions:
First,
I would uninstall avast as normal trough control panel uninstall a program; and then use the removal utility outlined here:

Avast - Uninstall Completely
Once this is done, reinstall avast antivirus.
Then restart and check windows security center.
Since that corrected the issue, I did not go any farther in the post.

I was not able to repair the SysInfo program, but since my issue was solved, I decided not to keep pursuing it.

Thanks for all the help. This is my first time on this forum, so i am just learning the protocol. Thanks for the guidance!
My System SpecsSystem Spec
29 Oct 2014   #15
Tookeri

Windows 7 Pro 32
 
 

Thanks for updating!
My System SpecsSystem Spec
29 Oct 2014   #16
andrew129260

Windows 10 Pro
 
 

@Larnika3511

As an added precaution, you might want to consider running a boot scan with avast to make sure your system is clean as well.
My System SpecsSystem Spec
29 Oct 2014   #17
Larnika3511

64-bit Windows 7 ultimate
 
 

Thanks, Andrew. I definitely will run the boot scan. I really appreciate your assistance in getting this solved!
My System SpecsSystem Spec
29 Oct 2014   #18
andrew129260

Windows 10 Pro
 
 

No problem, its what we do here. Work together help others. And hopefully people learn some things in the process.
My System SpecsSystem Spec
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 "Spyware and unwanted software protection" issue




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