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Windows 7: Need advice on how to salvage files on a hoplessly infected computer.

05 Nov 2014   #1
tibbar

Win 7 home 64
 
 
Need advice on how to salvage files on a hoplessly infected computer.

Cutting to the chase, I have a machine that is infected to the point that a reformat and reload is about the only method left in getting rid of viruses. The user of this machine has irreplaceable documents of various types that will need to be salvaged. Is there any advice on how to move the important files without infecting another machine. Most of the infections seem to be isolated in files and directories that the malware has created or is where downloads go to.

Thanks.


My System SpecsSystem Spec
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05 Nov 2014   #2
Tookeri

Windows 7 Pro 32
 
 

Hi and welcome to SevenForums!

Here's a few options to do it without running the normal Windows:
Copy & Paste - in Windows Recovery Console
Emergency Kit - save your files from a dead OS
Peppermint Live CD/DVD/USB - Create for Emergency Backup

If you use a USB flash drive to save the files to there might be a risk that the flash drive gets infected, or that the copied files are infected, so make sure to scan it with preferably several tools. Here's a great tip:
Worried about sticking a possibly effected SDHC card into computer

You might also want to disable autoplay: AutoPlay - Enable or Disable
My System SpecsSystem Spec
05 Nov 2014   #3
tibbar

Win 7 home 64
 
 

Thank you Tookeri. This was exactly what I was looking for.
My System SpecsSystem Spec
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05 Nov 2014   #4
Tookeri

Windows 7 Pro 32
 
 

Great! Good luck.
My System SpecsSystem Spec
05 Nov 2014   #5
Tookeri

Windows 7 Pro 32
 
 

Oh, one more thing: If you use a USB 3 flash drive it might not have drivers for it when booting to a limited OS. Just connect it to a USB 2 port and you should be fine.
My System SpecsSystem Spec
07 Nov 2014   #6
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Hi tibbar,

The following 2 programs may be of interest.

McShield2 to protect a clean computer.

Download to your desktop and install with default settings.
In the control center, select scanner and check unhide items on flash drives
Anytime you plug in a USB drive, McShield will scan the device.

Or;

Panda USB Vaccine allows users to disable the AutoRun feature on computers as well as on USB drives and other devices.
My System SpecsSystem Spec
07 Nov 2014   #7
tibbar

Win 7 home 64
 
 

Donna,

Thanks I will check those out if this issue comes up again.
My System SpecsSystem Spec
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 Need advice on how to salvage files on a hoplessly infected computer.




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