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Windows 7: How do I manually uninstall Baidu Antivirus

17 Nov 2014   #11
traceyw

Windows 7 Home Premium 64-bit
 
 

Hi

I'm up this morning before my husband so took the time to do some poking around on his PC. In fact there IS an uninstall exe but when I tried to run it up popped Avast warning of a threat. Also one thing I have failed to say is that there are two icons in the system tray but right clicking on either brings up menus/dialogues in Chinese.

Knowing this about the installation I want it off his PC but it seems that just may be easier said than done. At present I can't run his PC up into safe mode but rest assured I shall do as soon as I find a way of doing it and I believe there to be several.

Will keep you posted.

Tracey


My System SpecsSystem Spec
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17 Nov 2014   #12
traceyw

Windows 7 Home Premium 64-bit
 
 

Hi Cottonball

I've managed to pry Jim away from his PC for a couple of minutes and run the file you asked me to and the results are attached. When I look at either file in Textpad it says the file contains characters not available in the code page 1252 and replaces them with the question mark. Incidentally, I don't know you'll use to look at the files but Textpad has a facility for marking all instances of your search term. Makes it real easy to find 'em. Anyway I attach the files to this message (I hope!).


Attached Files
File Type: txt JimFRST.txt (41.4 KB, 9 views)
File Type: txt JimAddition.txt (39.3 KB, 3 views)
My System SpecsSystem Spec
17 Nov 2014   #13
cottonball

Windows 7 Home Premium
 
 

Thank you for posting the reports, traceyw.
Also, thanks for bringing to our attention that an uninstaller file is available.

It looks as if avast! and Baidu have been running at the same time. Not good news, thought.
More than one AV is counterproductive vs. offering more protection. However, if you did not knowingly install Baidu, it is understandable why there are 2 AVs.

The FRST report shows Baidu as an AV, and it also shows some entries installed by it that are considered potentially unwanted programs (PUPs).

Since you found the Baidu uninstaller, that is the best way to go. However, avast! is throwing in a wrench into the gears of progress for us, so, let's temporarily disable avast!:
How to Turn Off (Pause, Disable) Shields in avast! Antivirus 2014 | getavast.net

You may want to turn it off until you restart the computer, and, hopefully, that will be after the Baidu uninstaller kicks in.

If the uninstaller does not do the job, did you give Revo Uninstaller or AppRemover a whirl?

Would rather have the uninstaller.exe or the two removal programs get rid of Baidu for you. After that we will take additional actions to clear any leftovers.
My System SpecsSystem Spec
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17 Nov 2014   #14
traceyw

Windows 7 Home Premium 64-bit
 
 

Hi cottonball

I've now done as you suggested although I didn't have to disable Avast I just quit the dialogue it put up and carried on trying to uninstall baidu. In the end I found not just one uninstall file but four. I invoked all four and they uninstalled the vast majority of the files I wanted rid of, obviously rebooting between times. I then printed out the FRST.txt file and checked all paths referenced in the file making sure those leftovers were gone. I did a search on Drive C: for Baidu and deleted any leftovers found. Now as far as I am aware all files for Baidu AV have been removed.

Now I'm left with the registry to sort out. I'm perfectly familiar with the vagaries of the registry and how vital it is. In fact over the years I've been through the registry deleting references to other programs and had no problems doing so. The only sections that bother me are the activeX sections. Anyway, what would you suggest as the best way to tackle the registry other than what I've already suggested.

Tracey
My System SpecsSystem Spec
17 Nov 2014   #15
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by traceyw View Post
Hi cottonball

I've now done as you suggested although I didn't have to disable Avast I just quit the dialogue it put up and carried on trying to uninstall baidu. In the end I found not just one uninstall file but four. I invoked all four and they uninstalled the vast majority of the files I wanted rid of, obviously rebooting between times. I then printed out the FRST.txt file and checked all paths referenced in the file making sure those leftovers were gone. I did a search on Drive C: for Baidu and deleted any leftovers found. Now as far as I am aware all files for Baidu AV have been removed.

Now I'm left with the registry to sort out. I'm perfectly familiar with the vagaries of the registry and how vital it is. In fact over the years I've been through the registry deleting references to other programs and had no problems doing so. The only sections that bother me are the activeX sections. Anyway, what would you suggest as the best way to tackle the registry other than what I've already suggested.

Tracey
Tracey,
Go back to my first you tube post where he shows you how to delete in the registry.
How long have you been using Baidu AV?
If not too long you might consider doing a restore back to before you installed Baidu AV.
However if it has been there a long time then take a look see in the registry. I said look see and let us know what you see and post back to us before you delete anything.
THW
My System SpecsSystem Spec
17 Nov 2014   #16
cottonball

Windows 7 Home Premium
 
 

traceyw,

On how to tackle the Registry, give this a whirl, if you will...

andrew129260 has prepared thorough guidance on:
CCleaner - Delete Junk Files

Download the program and save it to the Desktop.

Since you strike me as the kind of person that likes to check information and make sure you are on target, at the initial screen, use the option to: Analyze

When presented with entries, right-click the entries area, and select: Save to text file
Save the log file to the Desktop, and get ready to put on your reading glasses (if you use any, this ol' dog does)

Please post the log in your reply, and do not take action to Run Cleaner, yet.


Next, on the left of the program console, click the Registry option.
Press: Scan for issues

Again, when presented with entries, right-click the entries area, and select: Save to text file
Also save the log file to the Desktop, and name it CCleaner Registry.

Please post the report in your reply, and do not take action to Fix selected issues, yet.

Let's see what CCleaner shows, and we will take it from there...
My System SpecsSystem Spec
19 Nov 2014   #17
traceyw

Windows 7 Home Premium 64-bit
 
 

cottonball

Thanks for your help. The latest version of CCleaner does not have the option to Delete Junk Files. However, I did have an issue on my own PC so I checked out the way to do it there. Incidentally I haven't been around for a little while since my husband has kindly (I don't think) given me his cold. At present I'm feeling up to doing a bit more so am taking the opportunity this morning.

As far as Jim's PC is concerned I have used the CCleaner registry feature but before I read your latest posting. I HAVE deleted some 29 references to Baidu that CCleaner found although I have reason to believe there may well be some 70 other references left in the registry. However, I haven't so far used the Cleaner section of CCleaner so I have managed to get a log file to post.

Tracey


Attached Files
File Type: zip Jim-log.zip (153.0 KB, 2 views)
My System SpecsSystem Spec
19 Nov 2014   #18
cottonball

Windows 7 Home Premium
 
 

traceyw,

Hope you get rid of your cold soon. Bummer...

The report appears to be the results of Analyze in the Cleaner Option.
If you wish, to get rid of the entries, press: Run Cleaner

As to whether you will succeed in getting rid of every Baidu entry in the computer is debatable. A clean install should do the trick, but, whether you want to go there....?

You can consider using the Revo Uninstaller as suggested by The Howling Wolves, and see if it finds any Baidu, and, also use AppRemover for the same check.


The following programs may be of help in removing the 'junk' stuff...

AdwCleaner Download (by Xplode)
Save to the Desktop.

Right-click on AdwCleaner.exe and select: Run as Administrator

At the main window, press the [Scan] button.
The Scan function does not delete anything. It just lists elements.

Once AdwCleaner completes its scan, it shows a list of entries.
You can uncheck any item(s) you do not want to remove from this list.

Next, click the [Clean] button.

A small window appears to inform that all programs will close. Press: OK

AdwCleaner proceeds to delete all checked elements.

If a reboot is needed, a small window appears notifying of such. Please click: OK

Please provide the AdwCleaner logfile in your reply.


Let the following program take a shot at removing adware, toolbars, and potentially unwanted programs (PUPs) bundled with other programs.

Junkware Removal Tool Download (by thisisu)
Save to the Desktop.

Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications. These programs may interfere with the running of JRT.
Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

Next, right-click JRT.exe and select: Run as Administrator

The tool opens and starts scanning the system. Please be patient as this can take a while...
When done, Junkware Removal Tool removes all traces of the aforementioned programs including their files, Registry keys, and folders.

A report, JRT.txt, is saved on the Desktop.

Please post the contents of JRT.txt in your reply.
My System SpecsSystem Spec
19 Nov 2014   #19
traceyw

Windows 7 Home Premium 64-bit
 
 

Hi cottonball

I ran JRT on Jim's PC but the log files are just not worth putting up as only two registry entries were deleted and these were related to Google Chrome and certainly nothing to do with Baidu.

I think as things stand at present we ought to call this thread solved and as such I've marked it as solved. I appreciate all the help people have given whilst the thread has been open but since there is nothing more anyone can do other than go through the registry removing all references to Baidu I think we'll leave it as is. I do appreciate the help I've received but we'll now call it solved.

Tracey
My System SpecsSystem Spec
19 Nov 2014   #20
cottonball

Windows 7 Home Premium
 
 

If the computer is not having any more Baidu problems, you should be OK.

Good luck, traceyw!!
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