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Windows 7: I think I have a serious virus

25 Nov 2014   #31
maxie

windows 7 home 64bit
 
 

Unfortunately not has to be bought ... Some Computers came with Office Trials but not the full Version ....


My System SpecsSystem Spec
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25 Nov 2014   #32
DoeZ

Windows7 Home Premium 32-bit SP-1
 
 

Cottonball I've tried twice now to download the Security Check and it keeps coming up as a trojan and being put in quarantine. I just turned off my AV and it did it again...I'm lost here
My System SpecsSystem Spec
25 Nov 2014   #33
cottonball

Windows 7 Home Premium
 
 

DoeZ,

There have been some problems with that download...

Please remove Security Check from the Desktop. Then, shut down Panda.

Download a new copy from here:
SecurityCheck Download

Double-click: SecurityCheck.exe
Follow the onscreen instructions inside the black box, etc. as previous instructions.

Keep Panda shut down until Security Check is done, and the turn it on again.

Hopefully, this time it will work for you.
My System SpecsSystem Spec
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25 Nov 2014   #34
cottonball

Windows 7 Home Premium
 
 

DoeZ,

On your concern about Microsoft Office.

You have Internet Explorer 11 installed.

Please open it up, and look at the top. See if you have entries like Outlook, Office, OneNote, OneDrive...

Click on Office.
Office Online allows you to save documents, spreadsheets, and presentations online, in OneDrive.
You can share them with others and work together at the same time.
Best of all, it is free!!!!!

Unless you wish to spend some money on Microsoft Office, this might be a good option for you.

My System SpecsSystem Spec
25 Nov 2014   #35
DoeZ

Windows7 Home Premium 32-bit SP-1
 
 

Here's my Security Check log...

And I opened up IE and I don't have anything at the top that says Microsoft...


Attached Files
File Type: txt checkup.txt (1,014 Bytes, 4 views)
My System SpecsSystem Spec
25 Nov 2014   #36
cottonball

Windows 7 Home Premium
 
 

See if you can get this:
https://office.live.com/start/defaul...mc_id=MSN_site

I have an MSN home page and use IE11. Also have an email address using xxxxx@live.com

It may be that you need the MSN home page and a @live.com email address, however, even if you do, it will save you a good amount. All of it is free.

Just an option you may want to consider.
My System SpecsSystem Spec
25 Nov 2014   #37
DoeZ

Windows7 Home Premium 32-bit SP-1
 
 

Quote   Quote: Originally Posted by cottonball View Post
See if you can get this:
https://office.live.com/start/defaul...mc_id=MSN_site

I have an MSN home page and use IE11. Also have an email address using xxxxx@live.com

It may be that you need the MSN home page and a @live.com email address, however, even if you do, it will save you a good amount. All of it is free.

Just an option you may want to consider.
Ok I'll check it out...Thanks...

How'd my security check come back?
My System SpecsSystem Spec
25 Nov 2014   #38
cottonball

Windows 7 Home Premium
 
 

This is a vulnerability you cannot afford to have:

Java version out of date!

Please verify the version of Java you have installed.
If your version of Java is outdated, it needs to be updated.
When done, uninstall older versions.

Please post back on how it goes.


You appear to be using the Panda Firewallwhich is found in Panda Internet Security 2015.

Are you using the trial version, or did you purchase PIS2015?
My System SpecsSystem Spec
25 Nov 2014   #39
DoeZ

Windows7 Home Premium 32-bit SP-1
 
 

Quote   Quote: Originally Posted by cottonball View Post
This is a vulnerability you cannot afford to have:

Java version out of date!

Please verify the version of Java you have installed.
If your version of Java is outdated, it needs to be updated.
When done, uninstall older versions.

Please post back on how it goes.


You appear to be using the Panda Firewallwhich is found in Panda Internet Security 2015.

Are you using the trial version, or did you purchase PIS2015?
On the Java first...when I first downloaded it it showed in my add ons as a deployment tool and it wasn't allowed to be activated and I couldn't figure out how to uninstall it without uninstalling the Java that I did need (I believe some of my games need Java) but when I would completely uninstall the Java completely and reinstall it that BAD Java always followed...Can't figure out how to get rid of it and just have the good one...


And as for Panda...Yes I'm in my trial period with that one there...I have 10 days to go to see if I want to buy it...I guess what I like about it is the fact that it seems to stop so much from getting into my system because it's quarantined things already and I have 5 threats its blocked...your thoughts on Panda?
My System SpecsSystem Spec
25 Nov 2014   #40
cottonball

Windows 7 Home Premium
 
 

On Java, did you use the uninstall link above?

As far as Panda goes, I use the free version, and like it. In fact, I have not bought an AV program since the year 2000!

It is up to you and what you feel comfortable with.
My System SpecsSystem Spec
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 I think I have a serious virus




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