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#1
Bitlocker Drive Encryption Management does not detect any drives
Hello,
First off, Bitlocker has never been used on this computer. All its drives have never been encrypted. The problem is that when I open Bitlocker Drive Encryption in the Control Panel there are absolutely no drives listed at all. The area under the heading "BitLocker Drive Encryption - Hard Disk Drives" is completely blank, as is the area under "BitLocker To Go". However, Windows Explorer detects all hard and removable drives just fine.
I have tried the following:
1. chkdsk /r (no problems found)
2. sfc /scannnow (no problems found)
3. rebuilding the MBR with Comodo Cleaning Essentials (which didn't quite like the one I had) after aswMBR found no problem
4. repairing/resetting file and registry ownership and permissions to defaults using SubInACL scripts for registry and Tweaking.com for files. (This did fix a few minor nagging problems I had, by the way)
5. a clean boot
6. anti-malware scans (including several offline rescue CD's like Kaspersky, Comodo, ESET and AVG)
7. creating a new user account with admin privileges and trying from there
8. trying to trace file and registry activity with Sysinternals Process Monitor (but I don't really understand what to look for, or what most the results in the listing mean, good or bad)
9. A repair installation/inplace upgrade after a clean boot (this was a problem)
The repair installation fails and aborts quickly with the following error message:
"Setup was unable to determine if BitLocker Drive Encryption is in use"
My hard drive has only two partitions, c: and d:, as reported by Windows disk management. Also, there has never been any dual-booting, just the one Windows operating system.
Why is this happening, what's broken or corrupt? How do I get Bitlocker to detect the drives? Thanks for any help you can offer because I'm stumped and I really, really do not want to go through the time consuming nightmare of a clean OS install, followed by dozens of program re-installations that will take days.
Regards