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Windows 7: Need Help With Basic Protection

20 Dec 2014   #61
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Yes, Internet Explorer is a browser. Other major browsers include Chrome, Firefox, and Safari. It's the thing you use to go to different places on the Internet---whether that's here, or Yahoo.com, or whatever.

Are you going to take Greg up on his offer to help you remotely if you can install Team Viewer??

That's probably the way to go if you can get Team Viewer going and coordinate your schedule with his.

Otherwise, you are going to get distracted into side issues such as Malwarebytes, browsers, etc.

Yes I'd like for Greg to help me. I'm also havign problems with typos for some reason. Keeps mispelling.


My System SpecsSystem Spec
.
20 Dec 2014   #62
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Meerkat2 View Post
I pressed the ATL key and it brought up the Menu Bar. Do I want to turn it off ?
Why did you press ALT? What were you trying to do?

You need to develop a plan rather than doing things haphazardly.

Greg is your best bet unless you want to surrender yourself to the Geek Squad or worse. I'd go with Greg, easily.

You have ONLY a dial-up connection?? I'm not sure if that would cause a problem with downloading and installing Team Viewer. You would need Team Viewer as it is the program that would allow Greg to work on your PC from his location.
My System SpecsSystem Spec
20 Dec 2014   #63
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by Meerkat2 View Post
I pressed the ATL key and it brought up the Menu Bar. Do I want to turn it off ?
Why did you press ALT? What were you trying to do?

You need to develop a plan rather than doing things haphazardly.

Greg is your best bet unless you want to surrender yourself to the Geek Squad or worse. I'd go with Greg, easily.

You have ONLY a dial-up connection?? I'm not sure if that would cause a problem with downloading and installing Team Viewer. You would need Team Viewer as it is the program that would allow Greg to work on your PC from his location.

Ok. I have Windstream dial up,a phone company. With Wifi.
My System SpecsSystem Spec
.

20 Dec 2014   #64
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yes thank you Internet explorer is a browser,
Use this tutorial to reset it,
Internet Explorer - Reset
My System SpecsSystem Spec
20 Dec 2014   #65
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

I don't think Greg looks in this "Security" forum much.

But he did see your thread called "Geek Squad at Best Buy".

I noticed you made a new post there within the last hour. I would post in that thread rather than this thread because Greg might not see this thread.

He also looks in the "Installation" forum frequently. But he should see your "Geek Squad" posts.

You need to make him aware that you have dial-up only and see what he says about that.

Team Viewer is here:

TeamViewer - Free Remote Control, Remote Access & Online Meetings

It's not as big as I thought--only 7.3 MB.
My System SpecsSystem Spec
20 Dec 2014   #66
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Meerkat2
Check with Windstream and see if they offer DSL service in your area.
My System SpecsSystem Spec
20 Dec 2014   #67
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Yes thank you Internet explorer is a browser,
Use this tutorial to reset it,
Internet Explorer - Reset
I think I need some hands on. Greg may help me. I'm really not good with fixing problems or tech language. I didn't know what a browser was until now. I may beed to do it the hard way if I can't access Team Viewer though. Thank you .
My System SpecsSystem Spec
20 Dec 2014   #68
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Meerkat2
Check with Windstream and see if they offer DSL service in your area.
I thought thats what this was, it is connected to phone line but it also has a modem. Could that be DSL?
My System SpecsSystem Spec
20 Dec 2014   #69
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Meerkat2 View Post

I think I need some hands on. Greg may help me. I'm really not good with fixing problems or tech language. I didn't know what a browser was until now. I may beed to do it the hard way if I can't access Team Viewer though. Thank you .
I would go ahead and download Team Viewer now. Don't install it yet.

Just download it and then wait until you have made contact with Greg one way or another. Let him know you are on dialup.

It might take an hour or more to download 7.3 MB on dialup. I can't recall exactly how slow dialup can be.

Download it to the PC that is having the problems, not the tablet.

If it turns out you cannot use Team Viewer, you can just delete it later.

I'll send Greg a private message on your behalf.
My System SpecsSystem Spec
20 Dec 2014   #70
Meerkat2

windows7
 
 

Ok thanks Bear and ISonic.
My System SpecsSystem Spec
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 Need Help With Basic Protection




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