Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need Help With Basic Protection

20 Dec 2014   #71
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

After you download Team Viewer, make sure you can find it on your PC.

Don't install it yet, but do find it.

Your downloads will land in a specific folder on your PC, but I'm not sure where that might be in your case.


My System SpecsSystem Spec
.
20 Dec 2014   #72
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I suppose we might try this,
Just click on the Run Now button,
Fix Internet Explorer issues to make IE fast, safe and stable

There's a video here,
How to reset Internet Explorer settings
My System SpecsSystem Spec
20 Dec 2014   #73
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
After you download Team Viewer, make sure you can find it on your PC.

Don't install it yet, but do find it.

Your downloads will land in a specific folder on your PC, but I'm not sure where that might be in your case.

I went to download Team Viewer and it advised me to first uninstall security ' that's what I think it meant'. So I uninstalled Adobe Reader, Adobe flash, HP Hotkeysupport and Malwarbytes so far. Should I also temporary uninstall MSE?
My System SpecsSystem Spec
.

20 Dec 2014   #74
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
I suppose we might try this,
Just click on the Run Now button,
Fix Internet Explorer issues to make IE fast, safe and stable

There's a video here,
How to reset Internet Explorer settings

I think I need hands on support so maybe Greg can help me on Team Viewer. What do you think about that?
My System SpecsSystem Spec
20 Dec 2014   #75
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Meerkat2 View Post
Quote   Quote: Originally Posted by ignatzatsonic View Post
After you download Team Viewer, make sure you can find it on your PC.

Don't install it yet, but do find it.

Your downloads will land in a specific folder on your PC, but I'm not sure where that might be in your case.

I went to download Team Viewer and it advised me to first uninstall security ' that's what I think it meant'. So I uninstalled Adobe Reader, Adobe flash, HP Hotkeysupport and Malwarbytes so far. Should I also temporary uninstall MSE?
Stop. Don't uninstall anything else.

If you are NOT sure what it means, don't do anything. Ask instead.

I'm not sure what you are downloading.

Free TeamViewer Download for Windows


Several versions of Team Viewer are at the above link.

What EXACTLY are you downloading?? What is the file name??

Or maybe you have not actually attempted a download yet.

I just downloaded the first one on the list (All-In-One: TeamViewer full version v10.0.36897) and was NOT asked to uninstall anything.
My System SpecsSystem Spec
20 Dec 2014   #76
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by Meerkat2 View Post
Quote   Quote: Originally Posted by ignatzatsonic View Post
After you download Team Viewer, make sure you can find it on your PC.

Don't install it yet, but do find it.

Your downloads will land in a specific folder on your PC, but I'm not sure where that might be in your case.

I went to download Team Viewer and it advised me to first uninstall security ' that's what I think it meant'. So I uninstalled Adobe Reader, Adobe flash, HP Hotkeysupport and Malwarbytes so far. Should I also temporary uninstall MSE?
Stop. Don't uninstall anything else.

If you are NOT sure what it means, don't do anything. Ask instead.

I'm not sure what you are downloading.

Free TeamViewer Download for Windows


Several versions of Team Viewer are at the above link.

What EXACTLY are you downloading?? What is the file name??

Or maybe you have not actually attempted a download yet.

I just downloaded the first one on the list (All-In-One: TeamViewer full version v10.0.36897) and was NOT asked to uninstall anything.

Ok. I went to team viewer.org .It didn't download.
My System SpecsSystem Spec
20 Dec 2014   #77
Meerkat2

windows7
 
 

I think it was the safe one, it has same logo as the link. I won't do anything else till advised to.
My System SpecsSystem Spec
20 Dec 2014   #78
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Meerkat2 View Post


Ok. I went to team viewer.org .It didn't download.
Not sure why you are going to teamviewer.org

The link I provided is to teamviewer.com

You say "it".

What is "it"??

There are several files at the link I provided. I have no idea which of those you may have attempted.

You aren't providing enough detail in your answers.

You may just be digging a deeper hole and should probably quit digging.

Wait for Greg.

He will tell you EXACTLY which file to download. You may be guessing. Why guess?
My System SpecsSystem Spec
20 Dec 2014   #79
Meerkat2

windows7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by Meerkat2 View Post


Ok. I went to team viewer.org .It didn't download.
Not sure why you are going to teamviewer.org

The link I provided is to teamviewer.com

You say "it".

What is "it"??

There are several files at the link I provided. I have no idea which of those you may have attempted.

You aren't providing enough detail in your answers.

You may just be digging a deeper hole and should probably quit digging.

Wait for Greg.

He will tell you EXACTLY which file to download. You may be guessing. Why guess?

Ok, will do. I got online in 2002 for first time so I could email son in ,military after 911. Never typed or touched a computer. So I kept it basic and just went to a couple discussion sites and youtube. So hues I was lucky for 12 years. Son kept up my security and helped with little problems. I joined FB but since I'm clueless to the younger generation mostly ignored there too so I am now off fb but hubby is still 'fishing' there. I taught my now grown grandkids many things, snow skiing , snorkling, Fishing , Swimming ,roller skating, softball for girls, baseball for 1 g-son, etc,etc,etc,. 6 of them spent every summer with us ands there were many beach trips or mountain camping. So I'm a little upset to have to ask for help but we do what we have to do. I'm not ready for the old folks home yet and no bucket list although it has been suggested by one of my daughters to check out assisted living. Any help here is very appreciated.
My System SpecsSystem Spec
20 Dec 2014   #80
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Meerkat2 View Post

Ok, will do.............Any help here is very appreciated.
OK.

Greg will likely completely reconfigure your system and clean it out.

You should mention to him that you may have uninstalled Adobe Flash and Malwarebytes and anything else you are unsure about.

Have you in fact paid for the paid version of Malwarebytes? Or did your credit card cancellation mean that didn't happen?

You could use the free version of Malwarebytes, but in your situation the paid version is probably better because it PREVENTS bad stuff from getting on your PC. The free version does NOT prevent. It just REMOVES bad stuff after it gets on your PC.

Malwarebytes and MSE work OK together and should be sufficient for your purposes.

But worry about that later. Mention it to Greg.

The first priority is to ensure you have a working and clean PC. Then worry about Malwarebytes.

I've never known Greg to be gone from these forums more than 24 to 48 hours, so he should be along soon enough. I did send him a private message about your situation.

This is a safe site with reliable help. You should continue to be wary of scams or trying to get help from unfamiliar sources--800 numbers, Geek Squad, etc.
My System SpecsSystem Spec
Reply

 Need Help With Basic Protection




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Is this enough protection?
I currently use Windows Defender and Avast Free along with Windows firewall. I have a computer with Windows 7 - 64 bit. I was thinking of using something that doesn't need to ask if things are OK to use. So, I was thinking of just using Security Essentials and Windows Firewall. Is this enough...
System Security
Trouble creating basic drive for Windows 7 reinstall Dynamic to Basic
Windows 8 is the default and only OS on this laptop. Please do not suggest restore or backups - they do not exist. I am trying to reinstall a fresh Windows 7 back into this laptop for dual boot purposes. I have a Win7 ISO all ready to go on a flash drive. The problem is... I cannot get the 20GB...
Installation & Setup
Black basic theme/change windows 7 basic to black?
Hi I wanted to ask if there's a way to change the colors in the basic theme to black. I noticed that there's a thread which explains how to change the taskbar color (in basic) to black, but I want to change the taskbar color, window color et all. Please let me know if there's a way to...
Themes and Styles
USB Protection
I am not sure if this exists but if anyone will know, it will be Seven Forums users. I have to bring office documents that I create at home to work, so I load them on one of my USB drives. The problem is that work gives me a different laptop to use every time and they are not so good at...
Hardware & Devices
Is this enough protection
I am thinking of just running PrevX 3 as my main protection. Am I asking for trouble or is it good enough to protect me?
System Security
Password protection: basic question
Hi: I can't seem to find an answer to what seems to be a pretty basic question. What is protected by the password logon in Window 7? If someone gets ahold of my notebook, can they remove the drive and access the data as a secondary drive? I keep various data all over the drive, not just in my...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App