Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Major Virus problem

20 Dec 2014   #1
Maliki2

Windows 7
 
 
Major Virus problem

Had a major virus problem...got most of it solved but cant install Microsoft Security Essentials or pretty much any file...when I go to download...I get a message that says that it can't download the file. Any help would be appreciated....


My System SpecsSystem Spec
.
20 Dec 2014   #2
cottonball

Windows 7 Home Premium
 
 

Welcome to the forum, Maliki2 !

Let's see if we can find out what is going on...

Please use the Farbar Recovery Scan Tool.
Farbar Recovery Scan Tool Download
Select the version that applies to your system.
Save it to your Desktop.

Double-click the downloaded file to run it.
When the tool opens, click Yes to the disclaimer.

Press the Scan button.

When done, the tool makes a log, FRST.txt, in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply.

The first time the tool is run, it also creates another log: Addition.txt
Also post the Addition.txt in your reply.


Also, use the Farbar Service Scanner
Downloading Farbar Service Scanner

Let's get a view of all services and dependencies scoped by the tool...

Make sure the following options are checked:

Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan

When done, FSS creates a log, FSS.txt, on the Desktop.

Please provide the FSS.txt in your reply.
My System SpecsSystem Spec
21 Dec 2014   #3
MagusMagnus

7 Ultimate SP1 x64
 
 

I encountered a similar problem on a clientís ancient XP system recently (yes, I know, I did recommend a newer system and OS). It wouldnít allow downloads (straight up wouldn't even allow those pages to load at all), but it would allow installations. So I whipped out my CD with MSE and MBAM installers and cleared it right up (it was really bad Ė 404 error on every solitary page that had a download on it. Pages without downloads loaded just fine. Weirdest case Iíve seen yet).

If you donít have access to another system to get those installers with, use a friendís (even a neighborís) or the public library system to get the installers on a CD/USB stick.

Now, if its circumventing BOTH downloads AND installations... well, have you tried to use System Restore? Try to roll it back to the farthest restore point you have (tick ďshow more restore points"). If itís nothing really nasty, that should clear it out. If, however, you donít have a restore point predating the issue it wonít do anything and Iím unsure of what you could do other than a full factory restore/clean install, unfortunately. I mean, if itís not allowing downloads AND installations. Thatís very tricky.


Well anyhow, after you get it sorted, I would have to strongly recommend the pair of MBAM and MSE (they do not conflict). Additionally, AdBlock Plus and NOT using the IE browser (poorest security), go for Chrome or Firefox. I havenít had malware in more than two years with that combination and practicing safe browsing habits (I did go Pro on MBAM. Itís absolutely worth the nominal, one-time fee for the live scanner. Also actively scans for malicious sites and rootkits).
My System SpecsSystem Spec
.

Reply

 Major Virus problem




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Possible File Association Problem or Open With Problem! MAJOR
Apologies if this is not the appropriate catagory but i had trouble finding a suitable one, here is my problem: I was messing about with a file using winrar, (sorry i cant remember which file it was) i right clicked the file and clicked 'open with' i chose winRAR and it screwed up and decided...
Software
Major Problem
hi i have a problem with my pc my pc was working ok until 4.3.11 i came from school and turnd on my pc, everything was ok until desktop. Pc logd in and i were on desktop about 10 sec then BSOD came up. Then i restarted and it was ok but every time i shut down my Pc it wont let my do anything...
BSOD Help and Support
Major Problem Installing Win 7. Please Help.
Ok, so a few days ago, my system crashed and I lost a lot of data. Also, my performance went down the toilet. Long load times, freeze ups, etc. SFC/scannow wouldn't even finish a scan (17%) and would find corrupt files it couldn't fix. So I thought I would do a repair install of Windows 7. ...
Installation & Setup
Major Problem with Starcraft
Running starcraft on a WIndows 7 7100 Build 32 Bit and it runs it with the messed up colors at loading screen when i make a single player game it works just fine, i can face computers, play campaign etc. When i connect to bnet and enter my pw/user name and enter a channel my monitor says "out of...
Gaming
Major problem!
As of yesterday my xbox 360 reciever was fine and showed in devices and hardware. today it says it has been disabled beceause it had a problem? ,unfortunately it wont show so i cant use a trouble shooter ,tried reinstalling controller software ,no good, windows update says the driver was installed...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App