i was an idiot and disabled avast for ten minutes and i downloaded a file an now i have a virus i cant find that when ever i open a browser it shoes a blank white screen and the single text saying 'Hi' in the top left hand corner. My avast and malwarebytes cant find it?
any ideas thanks!
Some things to try first:
1. Reset browser to default
2. Try a different browser
3. Any software sneakily installed (Control Panel/Programs...)
4. Check your HOSTS file (C/Windows/System32/Drivers/etc) is clean. Ideally no entries without the # start to the line.
skrilleck,
What browsers do you use to which you have no access?
Are you able to boot your computer into Safe Mode with Command Prompt?
To do so, restart the computer, and when it starts to come back up, tap, tap, tap the F8 key on your keyboard.
When the Boot menu appears, does it allow you to select: Safe Mode with Command Prompt
Let us know.
If you can get to and select Safe Mode with Command Prompt,
At the command prompt, type in the following: rstrui.exe
Then press: Enter
See if you can select a restore point prior to when the issue first happened.
If not, we will go another route.
i know if i cant fix it i will have to restore it but im hoping that will be my final option
Let's take a quick look to see what may be hiding:
Download DDS from one of these links:
DDS.com
DDS.pif
- Disable any script blocking protection
- Double click the dds icon to run the tool.
- When done, DDS will open two (2) logs:
- DDS.txt
- Attach.txt <--- will be minimized in the task tray
- Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
Quote