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Windows 7: Malwarebytes problem

05 Feb 2015   #1
PSCO2007

Windows 7 Professional X64
 
 
Malwarebytes problem

I use Malwarebytes (also SAS and WOT) and always run a scan on any program that I am going to download.

I downloaded Gmail Notifier Pro yesterday ( after having a problem with the previous download) but inadvertently clicked a different site.

I was a little leery when WOT didn't give me the green light, but Malwarebytes said it was free of any viruses.

Before logging off last night, I ran a Malwarebytes scan and it said that program had a Trojan Agent and I quarantined it.

Why didn't it notify me before I downloaded it?


My System SpecsSystem Spec
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05 Feb 2015   #2
Tookeri

Windows 7 Pro 32
 
 

What do you mean with "always run a scan on any program that I am going to download"?
URL scan?
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05 Feb 2015   #3
PSCO2007

Windows 7 Professional X64
 
 

After I have clicked the URL, but before downloading it as in pic.


Attached Images
Malwarebytes problem-gmail-program.png 
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05 Feb 2015   #4
Tookeri

Windows 7 Pro 32
 
 

You mean why didn't MBAM block the IP?
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05 Feb 2015   #5
PSCO2007

Windows 7 Professional X64
 
 

Normally, if it is an dangerous download, Mbam will warn me.

So, yes that is my question.
My System SpecsSystem Spec
05 Feb 2015   #6
Tookeri

Windows 7 Pro 32
 
 

Don't know, but as a general advice you shouldn't trust URL/IP scans. Dynamic web sites and pages like asp and php are sometimes used by the bad guys to only present clean code when accessed by a known scanner(by checking the IP range of the computer accessing the page). But when accessed by anyone else(you and me) we'll receive different web page content that includes the bad stuff.

Personally I download the program and then check it on VirusTotal and HerdProtect before running it. If the file is unknown on these services I go manually to virustotal.com and upload the file to have it checked. I've put together a quick and easy way here using right-click on the downloaded file:
VirusTotal + HerdProtect - Check Files with Simultaneously

It could also be a good idea to scan the file manually with your AV and MBAM as sometimes additional methods are used for manual scans, for example heuristics. These options are generally also available by right-clicking the file in explorer.
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05 Feb 2015   #7
PSCO2007

Windows 7 Professional X64
 
 

Thanks for your advice!

Paul
My System SpecsSystem Spec
05 Feb 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

PSCO2007 do you use any IObit's products?
My System SpecsSystem Spec
05 Feb 2015   #9
PSCO2007

Windows 7 Professional X64
 
 

I used to use the program uninstaller.

Why do you ask?
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05 Feb 2015   #10
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Gmail Notifier Pro

I was intrigued so downloaded and installed Gmail Notifier Pro.

Scan prior to download with multiple AV's shows clean:

Malwarebytes problem-metascan.jpg

Scan with multiple AV's before install shows clean:

Malwarebytes problem-voodooshield-alert.jpg

VirusTotal scan of installer shows clean:

Malwarebytes problem-vt-scan.jpg

Scan after install with MBAM - clean and nothing detected. Not sure where you downloaded the file from. Here's the official developer's website:

Gmail Notifier Pro - Download for Windows


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