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Windows 7: How safe is running Zoek 5.0.0.0

02 Apr 2015   #51
marysilver

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by cottonball View Post


Please download Malwarebytes Anti-Rootkit:
Download > Malwarebytes Anti-Rootkit Download
•Save to your Desktop.
•Double-click the icon to start the tool.
(Warning! Malwarebytes Anti-Rootkit needs to be run from an account with Administrator rights.)
•In the Introduction screen, click: Next
•On the Update Database screen, click Update to download the latest definitions, and then click: Next
•Once the update is complete select Next, and click: Scan
•When the scan is finished, if no malware is found select: Exit
•If malware is detected, check all items and click: Cleanup
•Reboot your computer.

Please open the MBAR folder and provide the content of the following reports in your reply:
mbar-log-{date} (xx-xx-xx).txt
system-log.txt
.
Is it possible for Malwarebytes Anti-Rootkit to just scan the program files?


I'm trying to run the normal Malwarebytes and two times this comes up:

malwarebytes was unable to load the anti-rootkit driver
error code 20025



My System SpecsSystem Spec
.
02 Apr 2015   #52
cottonball

Windows 7 Home Premium
 
 

Quote:
Is it possible for Malwarebytes Anti-Rootkit to just scan the program files?
Not that I am aware of.

On the error code 20025:

Please download mbam-clean.exe:
http://downloads.malwarebytes.org/file/mbam_clean
Save to the Desktop.
Close all open applications and temporarily shutdown your antivirus to avoid any conflicts when running the tool.
Locate the file mbam-clean.exe, double-click to run it, and follow the onscreen prompts.
When asked to restart the computer, allow it to do so (important).

After the computer restarts, ensure that your antivirus is enabled!

Now, reinstall the latest version of Malwarebytes Anti-Malware:
https://www.malwarebytes.org/getmbam
Save the file to your Desktop
Double-click it to begin installation.
Uncheckthe Trial checkmark near the end of the installation.
Make sure you check for Updates at the end of the installation as well.

Make sure you re-enable your Anti-Virus application.

After installation, try to update and run a rootkit scan.

Let us know if this corrects the error problem.


.
My System SpecsSystem Spec
02 Apr 2015   #53
gregrocker

 

Quote   Quote: Originally Posted by marysilver View Post
"All of those found by AdwCleaner should have been removed. Were they?" I removed everything besides one program that I use all the time. Panda also tried to remove it. I'm wondering if it was better to copy and save that software/program off the computer. Then deleted it and then copy it back on the computer without the viruses.

Panda anti virus pro was the one that removed Junkware Removal Tool. I've been using SUPERAntiSpyware and Malwarebytes.

For Add-On's or Extensions what about McAfee Security Scan, Adblock Plus, QuickJava, and Adobe Acrobat?

Is "ask to activate" good enough?
I would uninstall anything that's McAfee which is always trouble, the worst. I would not have Java installed unless a trusted program asks for it. Adobe Acrobat is not needed by most, just Flash and possibly Reader.

As to Junkware Removal Tool if it was good we would have heard about it. This is the lifelong home of Windows 7, besides being the top tech forums in all of web history.
My System SpecsSystem Spec
.

03 Apr 2015   #54
marysilver

Windows 7 Ultimate x64
 
 

Thank you to both of you.

What's interesting is the main problems started on the computer about the time McAfee Security Scan was installed.

McAfee Security Scan won't let me uninstall it. Should I use Revo Uninstaller Pro?


My System SpecsSystem Spec
03 Apr 2015   #55
gregrocker

 

Do you have a System Restore point available from before the time you installed the Mucafee?

If not, You can use Revo but set a System Restore point before you use it.
My System SpecsSystem Spec
03 Apr 2015   #56
marysilver

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Do you have a System Restore point available from before the time you installed the Mucafee?

If not, You can use Revo but set a System Restore point before you use it.
Thanks!

No System Restore point before then. It only goes back a couple days.
My System SpecsSystem Spec
03 Apr 2015   #57
marysilver

Windows 7 Ultimate x64
 
 

This may be THE problem.

I just checked out this part of the computer called "Services". An example:
HTML Code:
http://www.theeldergeek.com/windows_7/service_block_level_engine_backup.htm
A bunch of services are stopped. Some might be important.

If someone can list the important services to "Start" then a few of my computer problems may be resolved?

Can I go through and start all the services just to see if it helps the computer?
My System SpecsSystem Spec
03 Apr 2015   #58
marysilver

Windows 7 Ultimate x64
 
 

I think my "Computer Browser" in services is missing from the computer:

C:\Windows\System32\svchost.exe -k netsvcs

I tried to start it and it had an error message.

Is there anyway to get these services back without a factory reset or deleting everything from my computer?

I might have other "services" missing too. When the virus attacked, I was deleted files left and right trying to stop the virus from taking over the computer. I deleted anything that looked suspicious. svchost caused problems in the past, so I may have deleted all the svchost. I didn't have time to research file names. The computer acted normal, so I never went back to check....
My System SpecsSystem Spec
03 Apr 2015   #59
marysilver

Windows 7 Ultimate x64
 
 

The Block Level Backup Engine Service won't stay "Started". It goes back to stopped.

I'm missing Diagnostic Service Host too....update, I think it's there now.

Do I need microsoft net framework NGEN service started? It is stopped and when I try to run it an error message appears.

All my Listener Adapters are missing and deleted. For example "Net.Pipe Listener Adapter". Are they important?

TPM Base Services won't allow me to start it.

NVIDIA Update Service Daemon won't start.
My System SpecsSystem Spec
03 Apr 2015   #60
cottonball

Windows 7 Home Premium
 
 

McAfee Security Scan uninstall:
How do I uninstall McAfee Security Scan Plus?


Restore default Services:
Services - Restore Default Services in Windows 7

If the Service needs to be Started, it will show Started/Manual. or, Started/Automatic, etc.
My System SpecsSystem Spec
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 How safe is running Zoek 5.0.0.0




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