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Windows 7: Notification Helper Virus

12 Apr 2015   #1
robinepowell

Windows 7 Home
 
 
Notification Helper Virus

I keep seeing this pop up on the bottom right corner of my screen for a "Notification Helper" and Google search shows it a virus. I tried a couple of tricks to get rid of it (not downloading any adware removers) but it didn't seem to work.

I check my Control Panel a few times and it's not the list of installed programs, which would make it easier to uninstall.

Can anyone help me out? I have Windows 7 Home on a Dell computer. Thanks!


My System SpecsSystem Spec
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12 Apr 2015   #2
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Is there a notificationhelper.exe process running?
My System SpecsSystem Spec
12 Apr 2015   #3
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Removing these annoyances requires you to d/l some removal tools as these PIA's tend to latch onto your system & don't like to be removed.

Quote:
Notification Helper is a malicious website which is used by cyber criminals to promote their remote support services. The Notification Helper bogus pop-up ad will state that you computer is infected and that you need to call their paid support service to remove the infection. This is a bogus claim, and an attempt to make you pay $199 for their “services”.
Have a look at the following page & d/l the recommended removal software. Malwarebytes & AdwCleaner should be able to clean it up for you.

NOTE: When finished installing Malwarebytes, uncheck the box marked "Start free trial" & then launch it & do a full system scan after updating the definitions.

Remove "Notification Helper" pop-up virus (Support Scam)
My System SpecsSystem Spec
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12 Apr 2015   #4
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

I agree with my fellow dragon, (love zok lol) with the use of MBAM and Adwarecleaner, they are both fantastic tools.

Adwarecleaner should find the registry entries that this bug usually adds, but from reading about this virus and other like it they are usually located in

Quote:
HKCUSOFTWAREMicrosoftWindowsCurrentVersionInternet Settings{ Notification Helper }
HKCUSOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorerDisallowRun
HKCUSOFTWAREMicrosoftWindowsCurrentVersionRun Regedit32
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentWinlogon”Shell” = “{ Notification Helper }.exe”
Malwarebytes should locate the hidden files (which can be viewed via folder options,) I forget off hand where, but most likely in program files and system 32, but you might want to to search for any keyword "helper" just to be safe.

Also, this may be a good time to learn and embrace the power of System Imaging and here if things go haywire now or in the future. I backup generally weekly, as if malware managed to get on my system, I'd just revert back to the previous image, as some varieties of malware may not be fully removed when you remove them. I don't take chances with removal, I just nuke em

Also, be sure to create a restore point before tampering with any of the above suggestions, always a good idea to have an immediate backup in case you delete something
My System SpecsSystem Spec
12 Apr 2015   #5
Total

Windows 10 Pro - 64 bit
 
 

Another program (FREE) that I have had great success with lately finding the malware that seem to hide in the system , is Herd protect . the program scans your files with 68 malware scanners . I like the program .
My System SpecsSystem Spec
12 Apr 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

robinepowell could you explain your reasons for not wanting to download tools needed to remove such problems?

From post #1
Quote:
(not downloading any adware removers)
My System SpecsSystem Spec
12 Apr 2015   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
robinepowell could you explain your reasons for not wanting to download tools needed to remove such problems?

From post #1
Quote:
(not downloading any adware removers)

Sounds like this is a wasted effort :/
We need a willing participant
My System SpecsSystem Spec
12 Apr 2015   #8
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Also what "tricks" did you use

Quote:
I tried a couple of tricks to get rid of it
My System SpecsSystem Spec
12 Apr 2015   #9
robinepowell

Windows 7 Home
 
 

The tricks I used were ones I found by Googling them. I downloaded AdwCleaner and it removed some. Then I used Herd Protect. That seem to do the trick.

I didn't want to download Adware remover that I found online because I didn't know if they were good or not. Thanks to all of you, I'm pretty sure that this "Notification Helper" is gone, along with other stuff I didn't know I had.

I'll let you know in a few days if everything's good or not. Thank you for all of your help, it's appreciated.
My System SpecsSystem Spec
12 Apr 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

That is good you don't download things you don't know anything about.

That is why the members are here to help.


To be safe I recommend using these two programs.

Malwarebytes and Eset online scan.

https://www.malwarebytes.org/products/


Free Virus Scan | Online Virus Scanner from ESET
My System SpecsSystem Spec
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 Notification Helper Virus




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