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Windows 7: MSE Won't Complete Full Scan, Error 0x800106ba

08 May 2015   #21
SaraBrown93

Windows 7 Home Premium 64bit
 
 

Cottonball,

Here are the results of the scan using Option 3.




Attached Files
File Type: txt sfcdetails.txt (271.4 KB, 3 views)
My System SpecsSystem Spec
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08 May 2015   #22
cottonball

Windows 7 Home Premium
 
 

This is a tough one. I do not see where the reports provided point to problems with MSE.

You appear to be running a Limited account, vs. one with Administrative privileges. Any way you can access an Administrative account and run MSE from there?
My System SpecsSystem Spec
08 May 2015   #23
SaraBrown93

Windows 7 Home Premium 64bit
 
 

I can. But I usually use a standard account.
My System SpecsSystem Spec
.

08 May 2015   #24
cottonball

Windows 7 Home Premium
 
 

To my understanding, it does not have Administrative privileges, though...
My System SpecsSystem Spec
08 May 2015   #25
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just a thought.
The system might not allow non admin to download and install MSE but any user can use it once installed.


MSE Won't Complete Full Scan, Error 0x800106ba-mse-admin-permission..jpg


My System SpecsSystem Spec
08 May 2015   #26
cottonball

Windows 7 Home Premium
 
 

Could be!

I'm thinking of a reinstall an Administrator account, and then running the Full scan again.

Is that what you are thinking, LB?
My System SpecsSystem Spec
08 May 2015   #27
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Yes I'm am. Making sure that one is signed into the admin account when doing this.
Once MSE in downloaded and installed using the admin account then one can decide whether all users or just the admin account can use MSE.
On my systems I'm the only user and I only have one account. So i have never run into this problem.
My System SpecsSystem Spec
09 May 2015   #28
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I'm not a security expert, but is this idea worth considering ?

I had a problem a long time ago where Windows (file) Explorer would crash.
I found out it was caused by an invalid media file and i tried to browse that folder.
I found the culprit file, deleted it, and that fixed my problem.
Maybe there is some invalid file that MSE can't handle, and MSE crashes ???

It always happens near the end of a Full Scan, right ?
Do you know what folder/file is being scanned when MSE stops working ?
Is it always the same folder/file ?
You might have to be looking at the MSE scan window to know what folder/file is being scanned when MSE stops working.

MSE has a command line (CMD) capability / option available.
It has a -trace option, but from what I've read only MS techs can read the trace file
Here is the command to run a full scan from a command prompt (CMD) in Win 7 32 bit:
"C:\Program Files\Microsoft Security Client\MpCmdRun.exe" -scan -scantype 2 -trace

Maybe it will display some helpful info when MSE "crashes", but i don't know.

The command option does write to the MpCmdRun.log, but i don't know if it will capture any error message for you ?
For me this log is C:\Users\DavidE\AppData\Local\Temp\MpCmdRun.log

Here is an example of the log when i ran a CMD scan on a specific file.

Quote:
-------------------------------------------------------------------------------------
MpCmdRun: Command Line: "C:\Program Files\Microsoft Security Client\MpCmdRun.exe" -scan -scantype 3 -file "c:\itb.log" -trace
Start Time: Sat May 09 2015 11:06:54

Starting RunCommandScan.
INFO: ScheduleJob is not set. Skipping signature update.
Scanning path as file: c:\itb.log.
Start: MpScan(MP_FEATURE_SUPPORTED, dwOptions=16385, path c:\itb.log, DisableRemediation = 0, BootSectorScan = 0, Timeout in days = 1)
MpScan() started
MpScan() was completed
Finish: MpScanStart(MP_FEATURE_SUPPORTED, dwOptions=16385)
Finish: MpScan(MP_FEATURE_SUPPORTED, dwOptions=16385, path c:\itb.log, DisableRemediation = 0, BootSectorScan = 0, Timeout in days = 1)
Scanning c:\itb.log found no threats.
MpScan() has detected 0 threats.
MpCmdRun: End Time: Sat May 09 2015 11:06:54
-------------------------------------------------------------------------------------
My System SpecsSystem Spec
09 May 2015   #29
SaraBrown93

Windows 7 Home Premium 64bit
 
 

Cottonball,

I have tried reinstalling and running a full scan in the Administrator account and, unfortunately, the problem still occurs.

However, thanks to the issue that DavidE brought up, I've always noticed the that scan usually stops when begins to the scan the D:\preload\base.wim files.

I hope this helps.
My System SpecsSystem Spec
09 May 2015   #30
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

From what I've found that seems like an HP recovery partition / file ...
Can you post a screen print of Disk Management ?
Disk Management - Post a Screen Capture Image

Also, can you right click on that folder and click Scan with Microsoft Security Essentials... to see what happens ?
My System SpecsSystem Spec
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