Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: MSE Won't Complete Full Scan, Error 0x800106ba

09 May 2015   #31
SaraBrown93

Windows 7 Home Premium 64bit
 
 

DavidE,

Here is a screenshot of Disk Management and when I did a scan on the "D:" Drive, it completed. No errors came up.




Attached Thumbnails
MSE Won't Complete Full Scan, Error 0x800106ba-disk-managment.png  
My System SpecsSystem Spec
.
09 May 2015   #32
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Scan the [F] partition by itself to see if that gets an error.
If that works ok, scan the [C] partition by itself.

If all that works ok at least you know all your drives are clean for what MSE scans for.
Then it would seem the problem is something caused by scanning all the drives in a single scan ?
My System SpecsSystem Spec
09 May 2015   #33
SaraBrown93

Windows 7 Home Premium 64bit
 
 

I have scan, both C: and F:, individually and so far no errors are detected on either disk.
My System SpecsSystem Spec
.

09 May 2015   #34
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

OK.
I don't know what this really means, why it would crash when doing a full scan, but scanning each each partition by itself works fine.

If you want you could try running a full scan from a CMD prompt with this command:
"C:\Program Files\Microsoft Security Client\MpCmdRun.exe" -scan -scantype 2
My System SpecsSystem Spec
09 May 2015   #35
cottonball

Windows 7 Home Premium
 
 

Good thinking, DavidE!!

What I wonder is, what would happen if MSE scans only Partition D:\?

That is where D:\preload\base.wim is located.

If it still hangs up, I'm wondering if it is really necessary to scan the D:\ Recovery Partition with Microsoft Security Essentials?

It can be excluded from the scan:
In MSE, go to : Settings
Click on: Excluded Files
Click: Browse
Select: Recovery Partition (D:\)
Click Add > Save Changes

Then, try Malwarebytes Anti-Malware to do a custom scan of the D:\ drive (if accessible) to determine if there is something malicious.

Malwarebytes Antimalware-Free Edition
http://www.malwarebytes.org/products/malwarebytes_free/
(Uncheck offer of Premium trial during installation)


Also upload the D:\preload\base.wim file that MSE stalls on to VirusTotal for analysis:
https://www.virustotal.com/
(You might need to enable the viewing of Hidden files and folders. See Note at bottom of post.)

Use the Choose File button to navigate to the location of the file.

In the Choose file to upload prompt, select the file, then, click the 'Open' button.
The file is now displayed in the blank box of VirusTotal
Click: Scan It, and wait for the results.

If you get a message saying: 'File has already been analyzed', click: Reanalyze file now
Once scanned, please provide the link to the results page in your reply.


Note:
Enable the viewing of hidden and protected system files in Windows 7:
Close all programs so that you are at your Desktop.
Click on the Start button (globe).
Click on the Control Panel menu option.
Click on: Folder Options

Under Folder Options, click on: Show hidden files and folders
Under the Hidden files and folders section select the radio button labeled: Show hidden files, folders, and drives.
Remove the checkmark from the checkbox labeled: Hide extensions for known file types.
Remove the checkmark from the checkbox labeled: Hide protected operating system files (Recommended).
Press the Apply button and then OK.
My System SpecsSystem Spec
10 May 2015   #36
SaraBrown93

Windows 7 Home Premium 64bit
 
 

Cottonball and DavidE,

I did a scan on the "D:" drive in MSE and I still got the error. I just did a Malwarebytes scan on my PC and no virus were detected. I have also tried doing the command prompt scan that DavidE suggested and the scan just hangs like in the screenshot below:


Attached Images
MSE Won't Complete Full Scan, Error 0x800106ba-capture2.png 
My System SpecsSystem Spec
10 May 2015   #37
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by SaraBrown93 View Post
I did a scan on the "D:" drive in MSE and I still got the error.
In post #31 you stated
Quote:
and when I did a scan on the "D:" Drive, it completed. No errors came up.
Did a scan of D: work ok before, and now it doesn't work ?

Also, did this problem just start recently, and you didn't have this problem before?
If so, have you installed any updates recently that might have caused this ?
Do you have any Restore Point or System Backup Image from before the problem started ?

Did the PC come from HP with the drive letters assigned to the D and F partitions ?
Or, did you assign those letters, and it came from HP with no drive letter for these partitions ?
I don't understand why the Recovery partition would have a drive letter, i would have expected it to be a hidden partition but i'm just guessing.

The CMD scan is not hung, it takes a long time to run a full scan.
For me it took several hours.
You should be able to see activity for MpCmdRun.exe in Task Manager while the scan is running.
My System SpecsSystem Spec
10 May 2015   #38
SaraBrown93

Windows 7 Home Premium 64bit
 
 

DavidE,

The error on the "D:" drive just popped up this morning when I scanned it alone on MSE.

Also, I never formatted any of the drives on my PC, these are the original given names to them, even when I do a factory restore. And as for the updates, these are the frequent updates that have been occurring. Every time I try to install them, Windows says that they have been successfully installed. However; when I go back and check, they aren't and they continue to pop up.


Attached Thumbnails
MSE Won't Complete Full Scan, Error 0x800106ba-updates.png  
My System SpecsSystem Spec
10 May 2015   #39
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You might need to get the Windows Update problem fixed first, and then see if the MSE scan problem is fixed.
Wait for cottonball to reply with suggestions about this.
I'm thinking we might need to get NoelDP, the Windows Updates and Activation guru to help with that.
My System SpecsSystem Spec
10 May 2015   #40
SaraBrown93

Windows 7 Home Premium 64bit
 
 

Sounds good DavidE. In the mean time, I will post the results of the scan from the command prompt when it's finished.
My System SpecsSystem Spec
Reply

 MSE Won't Complete Full Scan, Error 0x800106ba




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Scan Error Error while Scan::0::LEAD Error: Twain source manager no
hi.... i have promblme , i do not know how to fix it.. i have kodak scnners i1220 plus i have RD Web Access the promblme is.. I have a system based on Oracle has been connted with one scanners( i connected with scanners) When i do a scan shows me this a message (Scan Error Error while...
Hardware & Devices
Random hangs, BSOD, can't complete virus scan
Hi folks, new user here. Trying to follow the rules! Lemmee know if I need to correct anything or provide any other information. My Windows 7 install started hanging randomly yesterday, about once per hour. First few hangs were while web surfing, then while watching videos. First the...
BSOD Help and Support
Unable to complete Virus / Spyware Scan - hangs up at recycle bin.
Hiya all, wonder if you could offer me some advise. I'm running windows 7 professional 32bit, Virgin broadband so i have their free virus and spyware program, virgin media security (old PCGuard) . Recently when i perform a virus scan it has started to hang up when it reached the C: / Windows...
Performance & Maintenance
how often should a full system antivirus scan be run
Just wondering how often a full system antivirus scan be run? only had windows 7 professional for a little over a week now and sure don't want any viruses on it.
System Security
ms security essential full scan
MS security essential took more than 4 hours to complete full scan.
System Security
Maxed out CPU after MSE completes full scan
I ran a full scan last night with Microsoft Security Essentials, which completed successfully. The problem is once the scan completed, the HDD was thrashing like crazy and the CPU was maxed at 100%. I waited for about 5min thinking MSE was just finishing something up in the background but it never...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App