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Windows 7: Computer wont start after removing alureon virus with defender offline

11 May 2015   #11
stevenbensusan

windows 7 pro 64
 
 

Here is the TDSKiller log




Attached Files
File Type: txt TDSSKiller.3.0.0.44_07.05.2015_12.24.29_log.txt (196.6 KB, 4 views)
My System SpecsSystem Spec
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12 May 2015   #12
cottonball

Windows 7 Home Premium
 
 

My apology. Had to go for some testing, and it took forever!

Will get back with you tomorrow evening. (Wed, 13May2015)
My System SpecsSystem Spec
12 May 2015   #13
cottonball

Windows 7 Home Premium
 
 

@Jacee,

Thanks for the kind comment. Do have a little Trooper. He is awesome!


Attached Images
Computer wont start after removing alureon virus with defender offline-trooper.jpg 
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13 May 2015   #14
cottonball

Windows 7 Home Premium
 
 

stevenbensusan,

Let's press on...

Please run TDSSKiller once again, and this time, when presented with the TDSS File System entry in Threats Detected, select: Delete
When done, please attach the new TDSSKiller log in your reply.


Next, please open Notepad (Start > All Programs > Accessories > Notepad)
Copy the contents of the code box below to Notepad.
Save it to the Desktop, and name it: fixlist.txt

Code:
start
CreateRestorePoint:
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
EmptyTemp:
end
Now, please run FRST or FRST64, and press the Fix button, just once, and wait.

If for some reason the tool needs a restart, please let the system restart normally. After that let the tool complete its run.

When done, the tool creates a report on the Desktop called: Fixlog.txt

Please post the Fixlog.txt in your reply.


Last, please use the Farbar Service Scanner
Download: Downloading Farbar Service Scanner

Let's get a view of all services and dependencies scoped by the tool...

Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan

When done, FSS creates a log, FSS.txt, on the Desktop.

Please provide the FSS.txt in your reply.

Also, please provide an update on how the computer is working.
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 Computer wont start after removing alureon virus with defender offline




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