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Windows 7: How to clean after "1-877-695-4931 Warning! scam"

26 May 2015   #1
goodlad

windows 7 ultimate x32
 
 
How to clean after "1-877-695-4931 Warning! scam"

To be short, for my work related purposes I'm forced to use multiple browsers & proxies..

Today, I was using Maxthon browser with an US private proxy (paid for it).. suddenly I had this nasty virus msg popping up.. stopping me from performing any action .. when I tried to close it won't close & some audio was playing in the background.. After nearly 10 attempts got fed up of it & opened Task manager & closed all maxthon.exe processes manually..

As soon as maxthon.exe final process closed, the msg is lost as well & yeah.. I didn't dare to open the browser again

* actually I browsed on Private Window feature on maxthon, so I suppose no cookies were stored for my session...

Now the thing is... I'm worried if my system is infected, so I'm running a scan @ the moment on Avira as well as Malware Bytes to be sure..

what else can I do ? advice would be really appreciated


My System SpecsSystem Spec
.
26 May 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have found this to be a very good program to use.
Eset free online scanner.

ESET Free Online Scanner :: Complete Malware Detection :: ESET
My System SpecsSystem Spec
26 May 2015   #3
cottonball

Windows 7 Home Premium
 
 

goodlad,

A problem we have is the Maxthon browser. Have no clue if the tools I use can be used to remove malware from it.

We may even need to reset Maxthon to its default settings.

However, before doing that, please open the Maxthon menu icon with 3 dots/bars at the top, far right.
Select: Extensions (at the bottom)

What extensions are listed there?
My System SpecsSystem Spec
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28 May 2015   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
FWIW don't attempt to close the message/ warning popup,
It's usually an execute no matter what you click on,
Just kill it in task manager when it happens without touching it at all,
Cheers.
My System SpecsSystem Spec
29 May 2015   #5
garym

windows 7 ultimate x64
 
 
malware

I use malware bytes and that seem to work on most browser
My System SpecsSystem Spec
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 How to clean after "1-877-695-4931 Warning! scam"




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