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Windows 7: Not able to login to a sharepoint website

11 Jun 2015   #1
kumarvi

32
 
 
Not able to login to a sharepoint website

Hi,

We have a third party vendor which offers their software downloads from their share point site and since we upgraded to windows 7 , we are not able to access the site from any of the browsers - tried with IE9, Chrome and Safari. When I access the site, it keep asking for the credentials (pop-up) again & again and never accepts the same.

When I try the same from my phone or ipad, it works.

Please note, this is an internet site not intranet.

Any help will be greatly appreciated.

Thanks
Micky


My System SpecsSystem Spec
.
11 Jun 2015   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

I have never tried SharePoint across the Internet - so this will be a total guess.

You might want to try the credentials in the form of:
servername\userid
password
My System SpecsSystem Spec
11 Jun 2015   #3
kumarvi

32
 
 

Thanks for quick response, I forgot to mention but I have been trying to enter the credentials in this format (servername\userid) only.

Thanks
Micky
My System SpecsSystem Spec
.

11 Jun 2015   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

My System SpecsSystem Spec
11 Jun 2015   #5
kumarvi

32
 
 

These all things applies when I try to open the sharepoint site in same network as mine and I would like to do an SSO kind of thing but my case is different. It's cross domain and on a different network with a vendor.
My System SpecsSystem Spec
11 Jun 2015   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

The first screenshot showed adding a website to the Trusted sites zone. I realize that the website could be an intranet site, but I thought that the same thing applied to Internet SharePoint servers. Is the server that you are attempting to authenticate to listed in your Trusted sites zone?
My System SpecsSystem Spec
12 Jun 2015   #7
kumarvi

32
 
 

yes, I tried that too as well but it did not work
My System SpecsSystem Spec
12 Jun 2015   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

I doubt that there is any more that you can do on your end. It seems like a problem on their end. They need to support current Windows authentication methods. It is odd that Apple products work when Windows products fail.
My System SpecsSystem Spec
14 Jun 2015   #9
kumarvi

32
 
 

I think it is some policy at my work computer because it works fine on Windows 7 computers which are not built using my office standard OS build.
My System SpecsSystem Spec
14 Jun 2015   #10
UsernameIssues

W7 Pro SP1 64bit
 
 

Open gpedit.msc

In the left pane:
Expand Computer Configuration
Expand Administrative Templates
Select All Settings
(It is at the bottom.)

In the right pane:
Sort by the column named State
Open/examine any entry where the State is Enabled.

Repeat the steps above for User Configuration.
My System SpecsSystem Spec
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 Not able to login to a sharepoint website




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