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Windows 7: Slow Infected PC; ran JRT and ADW from safe mode

22 Jun 2015   #11
webgal318

Windows Seven Home Premium 64 Bit
 
 
Corrupted files reported after sfc/scannow

Yes, corrupt files were found but Windows Resource Protection unable to repair.


My System SpecsSystem Spec
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22 Jun 2015   #12
webgal318

Windows Seven Home Premium 64 Bit
 
 
Corrupted files

I copied and pasted the results of the Sfcdetails.txt file but I have only included the results of damaged files that cannot be repaired.

Part 2 of this message seems to show that the files in question were repaired.

I am looking forward to your response.

2015-06-22 06:57:53, Info CSI 000001bb [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 06:57:54, Info CSI 000001bd [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 06:57:55, Info CSI 000001bf [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 06:57:55, Info CSI 000001c0 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-22 06:57:55, Info CSI 000001c2 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 06:57:55, Info CSI 000001c3 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
  • Part two: files that were repaired
2015-06-22 07:06:01, Info CSI 00000353 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 07:06:01, Info CSI 00000355 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 07:06:01, Info CSI 00000357 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 07:06:01, Info CSI 00000358 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-22 07:06:01, Info CSI 0000035a [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-22 07:06:01, Info CSI 0000035b [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-22 07:06:01, Info CSI 0000035e [SR] Repair complete
2015-06-22 07:06:01, Info CSI 0000035f [SR] Committing transaction
2015-06-22 07:06:02, Info CSI 00000363 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
My System SpecsSystem Spec
22 Jun 2015   #13
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let me ask for more help on this (corrupted files)..... stay with us!
My System SpecsSystem Spec
.

22 Jun 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The PC is infected. And after dealing with the infection, there are a lot of corrupted files.

A clean reinstall will be the right for you.
Clean Install Windows 7
Clean Reinstall - Factory OEM Windows 7
Backup any necessary data, and do a clean reinstall.
My System SpecsSystem Spec
22 Jun 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The 'corrupted' files are to be expected - these are the result of a coding error by MS, and supposedly don't matter.

The errant update is KB3068708 - you can either ignore the 'errors' and MS will eventually get around to fixing them, or you can uninstall th update and hide it to prevent it reinstalling. When MS produce a fixed update it will then install in the normal way.
My System SpecsSystem Spec
23 Jun 2015   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Can I respectfully suggest the OP run this? How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it have found it good on account of it being bootable and doesn't involve Windows.

From my experience with Toshiba you can get rid of all the bloat of which there is a mile of it but even with a clean install some will return with Windows updates - don't ask me why but it does.
My System SpecsSystem Spec
23 Jun 2015   #17
cottonball

Windows 7 Home Premium
 
 

This issue is not new.

If you wish to get rid of it, please do the following:
Open the Control Panel and click on Programs and Features.

When open, click View Installed Updates in the upper left portion of the page.
Click on it and see if you have KB3022345 Windows Update installed.
WUs are listed in numerical order.<<---Looked too fast, they are not! Sorry!

If you find it, right click on it and uninstall it.

Here is more info with a different approach. It also shows some examples:
The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files
My System SpecsSystem Spec
23 Jun 2015   #18
cottonball

Windows 7 Home Premium
 
 

BTW, KB3022345 telemetry.ASM-WindowsDefault.json and utc.app.json also show for KB3068708.
They the same issues!
My System SpecsSystem Spec
24 Jun 2015   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Cottonball I was excited to see the instruction you posted because I have always fouind looking for certain updates very tedious and usually end up system restoring to find a culprit.
Quote:
When open, click View Installed Updates in the upper left portion of the page.
Click on it and see if you have KB3022345 Windows Update installed.
WUs are listed in numerical order.
But I tried this and they are all over the hogshop?? - is there any way of getting them into numerical order then??

Sorry webgal a bit OT


Attached Images
Slow Infected PC; ran JRT and ADW from safe mode-update-x.png 
My System SpecsSystem Spec
24 Jun 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Simply use the Search box in the top right of the window, and enter the full KB number (KBxxxxxxx) - it finds it for you
My System SpecsSystem Spec
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 Slow Infected PC; ran JRT and ADW from safe mode




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