Windows PC Backup Wizard Setup - good or bad?

Good idea Derek.

AdwCleaner Download

That is why I asked the question. To know whether the program was install intentionally by the owner/operator of the computer.

The program might also be in msconfig/Startup or Services.

What I don't know is if bula79 intended to install this program or it snuck in his/her computer.

When I Google Windows PC Backup Wizard I find many things. Here are a couple.
Their are many more.

Set up or change automatic backup settings - Windows Help

https://www.barracuda.com/products/backup?&a=[google_na]backup_search&grp=cloud_backup&ad=53122840341&kw=backup%20cloud&gclid=CKvz9sDzrsYCFdgBgQode6MAuw

Well some of these Windows Backup programs are okay and downloaded by the operator and some are not okay and are a PUP that snuck in without the operator knowledge.

If it is a okay program intentionally installed by the owner, then Malwarebytes would not stop it.

A little more information from bula would be helpful.

To be clear this is not my computer, I am a field technician and it is one of our clients computers. The client did not start receiving this message until a few days ago. It was definitely not installed intentionally.

I have not heard of AdwCleaner before. Do you think running this could pick up something that MalwareBytes may have missed?

Also, the clients Symantec Endpoint Protection definitions were out of date by about 6 months (I had no control over this). When I mentioned this to my boss he said running a scan with up to date definitions wouldn't pick up anything if Malwarebytes didn't pick it up. I'm not sure if I buy that though.

And lastly the Windows automatic updates were set to manual (again, I had no control over this) and there were about 130+ updates that I installed when I was there. Is it possible that the issue could go away after installing the updates? My guess is probably not.

Well well well all kinds of new information. Thank

AdwCleaner is use by many forum members and it does work well.

I would recommend getting it from the Bleeping Computer site.

AdwCleaner Download

Any computer that was that far behind in updates could of gathered anything if the computer goes on line.

Is this a company computer?
What Windows 7 is being used?
Does this computer access a company domain or network?

The reason I ask is according to your posted picture the computer is using a SSL connection for this program. My thinking is a infection/PUP would not be using such a connection and the installed backup program hasn't been used just like the security updates haven't been kept up with.

Is this program found in Add and Remove and if so what does the properties claim as the owner?
Example:
*Microsoft
*Carbonite
Does this program show up in msconfig/Startup or Services?

What I'm trying to do is do no harm.
This computer is not yours or is it mine.
So I'm trying not to remove something that should be there but has just been neglected by the user of the computer.

Completing this tutorial by Brink could shine some light on things.
Post the log here in this thread.

Windows Genuine and Activation Issue Posting Instructions

Completing this would also be helpful. Just post the information here also.

System Info - See Your System Specs

derekimo said:

I doubt it was installed intentionally, probably in some installer. Sounds too aggressive to be bloatware too.

Interesting that MBAM didn't see it as a threat...

shlack123 said:

I found the culprit, and it's not picked up by most adware/virus cleaners as of yet. <snip>

MBAM is pretty aggressive about PUPs, but it does not pick up all adware.

If you have a sample of a possible PUP or malware that is not yet in the MBAM database, you may wish to submit the sample to the Research Team.

Instructions for doing so are HERE and HERE
The Research Center forum for Rogues is HERE and for malware is HERE

Cheers,